Hospital Services (Spanish version)

  • Reference: HBS-307S17

  • Year: 1983

  • Number of pages: 11

  • Geographic Setting: New Jersey

  • Publication Date: Aug 19, 1983

  • Fecha de edición: Jun 30, 1986

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Health care services

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Description

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to resolve the contradictory requirements of strategy and culture. A second major issue concerns the challenge facing a general manager who has been given responsibility for operationalizing the forced solution.

Keywords

Business policy Change management Decentralization Distribution Distribution planning Implementing strategy Organizational culture