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The Twin Pillars of Effective Leadership
Leggett, Brian O'Connor; Neill, ConorArticle ART-1820-EKnowledge and Communication, Leadership and People ManagementDuring periods of crisis or disenchantment, charismatic leaders emerge because they offer an alternative to the uncertainty of the times. Such was the case in the 1980s with Ronald Reagan, whose clear message and emotional style held across-the-board appeal and provided a sense of certainty after years of political and social turbulence. Using case studies of prominent leaders of the past 50 years, the authors explore the keys of effective leader...Starting at €8.20
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Taking on the Mob
IESE InsightArticle ART-1973-EKnowledge and CommunicationCompanies come under many types of external pressure, which may cross the line of what is considered ¿legal.¿ Corruption takes various forms and can happen anywhere. Many of the lessons learned from the Addiopizzo example can be applied universally.Starting at €8.20
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Managing Cancer
IESE InsightArticle ART-2052-EKnowledge and CommunicationDr. Josep Baselga has been behind some of the most important breakthroughs in breast cancer research and treatment in recent years. He set up the reputable Vall dHebron Institute of Oncology (VHIO) in Barcelona, while serving as chief of hematology/oncology at Massachusetts General Hospital. The insights that his research has yielded in relation to cancer may be relevant for treating the ailing health-care systems on both sides of the Atlantic.Starting at €8.20
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A Service Model for Cultural Excellence
Muñoz-Seca Fernández-Cuesta, BeatrizArticle ART-2080-EKnowledge and Communication, Service and Operations ManagementCulture, that intrinsic expression of humankind, has somehow grown remote from the general public. Arts and cultural institutions, just like their business counterparts, urgently need to find new audiences, meet changing demands and consider their business models afresh. The whole sector needs to reinvent itself, says the author. But how? Beatriz Muñoz-Seca recommends that arts and cultural institutions focus not so much on their products as on c...Starting at €8.20
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Understand Your Network and Let Knowledge Flow
Tortoriello, MarcoArticle ART-2274-EInnovation and Change, Knowledge and CommunicationCompanies communicate and operate across vast social and geographical spaces. The way that valuable knowledge is shared and transferred across these spaces is essential for creating and sustaining a healthy culture of innovation. To facilitate this, managers must look beyond formal organizational structures to the informal networks of ties and relationships that employees form across functions and divisions. Through his research, IESE Prof. Marco...Starting at €8.20
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Lecciones de un secuestro
IESE InsightArticle ART-2275Knowledge and Communication, Leadership and People ManagementEl arquitecto mexicano Bosco Gutiérrez fue secuestrado el 29 de agosto de 1990. Sus fuertes convicciones y resiliencia le permitieron afrontar la incertidumbre y escapar 257 días después.Starting at €8.20
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Ambushed by Adversity
IESE InsightArticle ART-2275-EKnowledge and Communication, Leadership and People ManagementThe uncertainty, threats and uncontrollable situations faced by the average business person may never be as extreme as what the Mexican architect Bosco Gutiérrez went through. But his story of how he mustered the strength within himself to overcome his ordeal offers valuable lessons on how to keep your wits about you when you find yourself suddenly ambushed by adversity.Starting at €8.20
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Estrategias para sortear las diferencias horarias
Carmel, ErranArticle ART-2317Information Technologies, Knowledge and Communication, StrategyLas plantillas de las empresas son cada vez más globales, lo que hace necesario mitigar los efectos de las diferencias horarias. Algo nada fácil. La coordinación de equipos dispersos geográficamente y con horarios de trabajo no coincidentes exige mucho más que una planificación eficiente del calendario o un conocimiento básico de los husos horarios, por muy importantes que sean. En este artículo, basado en investigaciones sobre la organización gl...Starting at €8.20
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El oficio de convencer
IESE InsightArticle ART-2319Knowledge and CommunicationAunque el lobbying no pasa por su mejor momento, es una actividad totalmente legítima. El abogado Wright H. Andrews y el europarlamentario Carlo Casini explican cómo persuadir sin perder la integridad, de forma que la gente escuche y cambie de parecer.Starting at €8.20
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Negociación: el poder de la escucha activa
IESE InsightArticle ART-2503Knowledge and CommunicationLa negociación es fundamental en cualquier actividad empresarial, ya sea en la interacción diaria con un cliente o en una fusión internacional de alto riesgo. Quedarse atrapado en un callejón sin salida puede tener un coste muy elevado. Richard Mullender, antiguo formador jefe de la National Crisis & Hostage Negotiation Unit de Scotland Yard, explica las habilidades interpersonales y de escucha necesarias para alcanzar un trato satisfactorio.Starting at €8.20