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- Book Chapter
Why Your Business Needs HEROes: Empowering Your Employees to Connect with Customers Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7023BC-EPublished: Sep 14, 2010Format: PDFPages: 22Language: English - Book Chapter
Employee HEROes and Their Projects: How to Assess the Value of Your Employees' Technology-Based Innovations
Collection: HBSP (USA)Ref.: HBS-7024BC-EPublished: Sep 14, 2010Format: PDFPages: 21Language: English - Book Chapter
Peer Influence Analysis: Using Social Technologies to Identify Your Business's Most Influential Customers
Collection: HBSP (USA)Ref.: HBS-7025BC-EPublished: Sep 14, 2010Format: PDFPages: 28Language: English - Book Chapter
Delivering Groundswell Customer Service: Using Social Technologies to Harness the Marketing Power of Your Frontline Employees
Collection: HBSP (USA)Ref.: HBS-7026BC-EPublished: Sep 14, 2010Format: PDFPages: 25Language: English - Book Chapter
Amplifying Your Fans: A Five-Step Plan for Successful Word-Of-Mouth Marketing Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7028BC-EPublished: Sep 14, 2010Format: PDFPages: 26Language: English - Book Chapter
Empowering Customers with Mobile Applications: How To Boost Your Company's Image Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7033BC-EPublished: Sep 14, 2010Format: PDFPages: 25Language: English - Book Chapter
Is Your Company Ready for HEROes: Creating a Culture That Fosters Employee-Driven Innovation Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7035BC-EPublished: Sep 14, 2010Format: PDFPages: 19Language: English - Book Chapter
Leading and Managing HEROes: How to Encourage Employee-Driven Innovation Based on Social Technologies
Collection: HBSP (USA)Ref.: HBS-7036BC-EPublished: Sep 14, 2010Format: PDFPages: 17Language: English - Book Chapter
Helping HEROes Innovate: How Your Company Can Surface Ideas and Encourage Employee-Driven Innovation
Collection: HBSP (USA)Ref.: HBS-7037BC-EPublished: Sep 14, 2010Format: PDFPages: 14Language: English - Book Chapter
Do-It-Yourself Technology Fuels the HERO Compact: How Employees, Management, and IT Can Collaborate on Technology-Based Innovations
Collection: HBSP (USA)Ref.: HBS-7042BC-EPublished: Sep 14, 2010Format: PDFPages: 25Language: English
