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Empoderados
Collection: HBSP (USA)Ref.: HBS-R1007HPublished: Jul 1, 2010Format: PDFPages: 10Language: Spanish - Book Chapter
Delivering Groundswell Customer Service: Using Social Technologies to Harness the Marketing Power of Your Frontline Employees
Collection: HBSP (USA)Ref.: HBS-7026BC-EPublished: Sep 14, 2010Format: PDFPages: 25Language: English - Book Chapter
Supporting HEROes with Technology Innovation: How IT Professionals and Employees Can Work Together to Create Customer-Focused Technology Solutions
Collection: HBSP (USA)Ref.: HBS-7045BC-EPublished: Sep 14, 2010Format: PDFPages: 20Language: English - Book Chapter
Keeping HEROes Safe: How IT Can Manage the Risks Inherent in Employee-Driven, Technology-Based Innovations
Collection: HBSP (USA)Ref.: HBS-7044BC-EPublished: Sep 14, 2010Format: PDFPages: 20Language: English - Book Chapter
Helping HEROes Innovate: How Your Company Can Surface Ideas and Encourage Employee-Driven Innovation
Collection: HBSP (USA)Ref.: HBS-7037BC-EPublished: Sep 14, 2010Format: PDFPages: 14Language: English - Book Chapter
Leading and Managing HEROes: How to Encourage Employee-Driven Innovation Based on Social Technologies
Collection: HBSP (USA)Ref.: HBS-7036BC-EPublished: Sep 14, 2010Format: PDFPages: 17Language: English - Book Chapter
Why Your Business Needs HEROes: Empowering Your Employees to Connect with Customers Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7023BC-EPublished: Sep 14, 2010Format: PDFPages: 22Language: English - Book Chapter
Amplifying Your Fans: A Five-Step Plan for Successful Word-Of-Mouth Marketing Using Social Technologies
Collection: HBSP (USA)Ref.: HBS-7028BC-EPublished: Sep 14, 2010Format: PDFPages: 26Language: English - Book Chapter
Helping HEROes Collaborate: Fostering Employee-Driven Innovation with Information-Sharing Technology
Collection: HBSP (USA)Ref.: HBS-7043BC-EPublished: Sep 14, 2010Format: PDFPages: 20Language: English - Article
Empowered
Collection: HBSP (USA)Ref.: HBS-R1007H-EPublished: Jul 1, 2010Format: PDFPages: 10Language: English