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Trouble at Tessei, Teaching Note
Bernstein, Ethan S.; Buell, Ryan W.Teaching Note HBS-616031-EService and Operations ManagementIn 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach...Starting at €0.00
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Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd., Teaching Plan
Sucher, Sandra J.; Gupta, ShaleneTeaching Note HBS-318131-ETeaching plan for case 318130.Starting at €0.00
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Financial Leadership in Novartis Consumer Health Businesses, Teaching Note
Groysberg, Boris; Marietta, GeoffTeaching Note HBS-409005-ELeadership and People ManagementTeaching Note for [406102].Starting at €0.00
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Cancer Screening in Japan: Market Research and Segmentation, Teaching Note
Quelch, John A.Teaching Note HBS-514100-EMarketingTeaching Note for product #514057.Starting at €0.00
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Japan: The Miracle Years, Teaching Note
Wells, Louis T., Jr.Teaching Note HBS-712007-EEconomicsTeaching Note for 702-014.Starting at €0.00
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GREE, Inc., Teaching Note
Hagiu, Andrei; Kotosaka, MasahiroTeaching Note HBS-713524-EStrategyTeaching Note for 713447.Starting at €0.00
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Misaki Capital and Sangetsu Corporation, Teaching Note
Wang, Charles C.Y.Teaching Note HBS-119031-EAccounting and ControlTeaching note for case 117007.Starting at €0.00
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Livedoor, Teaching Note
Greenwood, RobinTeaching Note HBS-209025-EFinanceTeaching Note for 206138.Starting at €0.00
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Deferred Tax Assets in Basel III: Lessons from Japan, Teaching Note
Hawkins, David F.; Ramanna, KarthikTeaching Note HBS-112114-EAccounting and ControlTeaching Note for 111076.Starting at €0.00
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A Politician in a Leather Suit and the Paradox of Japanese Capitalism, Teaching Note
Ramanna, KarthikTeaching Note HBS-113139-ETeaching Note for 113026.Starting at €0.00