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Darden University of Virginia (USA)
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(I Think) I Know Why You Did That: The Risky Business of Inferring Intentions
Detert, James (Jim); Taubenfeld, BrittonTechnical Note DARDEN-OB-1348-ELeadership and People ManagementDespite the important role that assumptions about intentions play in our judgments of others’ actions and how we respond to these actions, most of us haven’t thought much about the accuracy of the inferences we make, the ways our decisions about “what he meant to do” or “why she did that” might be unintentionally biased, or the potential negative effects that result when inferences about intentions affect how we judge a behavior. Nor have we thou...Starting at €8.20
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Ethical Product Design Framework
Leiner, Benjamin; Parmar, Bidhan L.Technical Note DARDEN-E-0502-EBusiness Ethics and Corporate Social ResponsibilityTechnologists, particularly product managers, do not make design choices in a vacuum. Often, they have quantitative objectives they hope to achieve as part of their quarterly goals. But purely pursuing those objectives without considering risks to various stakeholders—for example, erosion of users' attention or users becoming politically radicalized—may result in considerable harm for not only the product's users but also for the organization. Th...Starting at €8.20
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Intersectionality
Kaufmann; Lauren; Mead; JennyTechnical Note DARDEN-E-0500-EBusiness Ethics and Corporate Social ResponsibilityThis note gives an overview of intersectionality, which is a theory, originally from legal scholarship, that explains how multiple forms of social inequality interact to produce individuals' experiences of marginalization. Intersectionality gives us a language to understand the systemic practices and structural barriers that perpetuate social inequities. As a theoretical paradigm, intersectionality provides a framework for understanding how categ...Starting at €8.20
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Discounted Cash Flow Analysis
Schill, Michael J.Technical Note DARDEN-F-1728-EFinanceThis technical note outlines the principles and application of proper discounted cash flow (DCF) analysis in the context of evaluating business investment projects. The note provides several specific examples, emphasizes building intuition for DCF modeling, and reviews several common errors novices to the subject make in such analysis.Starting at €8.20
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Competitive-Cost Analysis: Experience Curves
Laseter, Timothy M.; Schwartz, GregTechnical Note DARDEN-OM-1799-EService and Operations ManagementThis final note in the five-part series on competitive-cost analysis introduces the concept of the experience curve, which can be analyzed with a log-log relationship between unit cost and cumulative volume.Starting at €8.20
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Usability Testing for Data Visualizations
Batova, TatianaTechnical Note DARDEN-BC-0301-EKnowledge and CommunicationThis technical note explores the applications of usability testing to enhance the effectiveness of data visualizations in persuasive communication. It argues that beyond following best practices for visual design, usability testing—a common user research approach in website, app, and software development—can significantly improve how well data visualizations meet audience needs and accomplish persuasive goals. The note details various aspects of ...Starting at €8.20
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Defined Benefit Pension Plans
Hopkins, Justin J.; Craddock, JennyTechnical Note DARDEN-C-2472-EAccounting and ControlThis technical note provides background on defined benefit pension plans in the United States and a basic understanding of accounting for defined benefit plans. Topics discussed include differences between defined benefit and defined contribution plans, the effects of defined benefit plans on the balance sheet and income statements, and interpreting related footnote disclosures. This note is intended to be a broad overview of pension plan account...Starting at €8.20
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Venture Capital in Biotechnology
Matherne, G. (Paul); Herpfer, Christoph; Dow, EthanTechnical Note DARDEN-OM-1796-EService and Operations ManagementPharmaceutical companies have historically relied on their ability to research, develop, manufacture, and sell drug products. Developing a successful drug is a complex and lengthy process, with no guarantee of success, and the total cost of approving a new drug is estimated at $2.5 billion, and rising. This technical note offers an overview of changes in the biotechnology industry related to drug development, focusing on M&A, the milestone model,...Starting at €8.20
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Project Scoping
Grushka-Cockayne, Yael; Ridgway, GriffithTechnical Note DARDEN-QA-0960Decision AnalysisA project’s scope specifies the work needed to deliver a product, service, or result, given specified features and functions. At its core, scoping a project requires accurately predicting the allocation of resources for a given initiative in a way that forecasts answers to questions about performance, including timeline, cost, and deliverables. Such a skill is highly valued by organizations but is rarely taught formally. This technical note off...Starting at €8.20
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Ethical Product Design Framework
Leiner, Benjamin; Parmar, Bidhan L.Technical Note DARDEN-E-0502Business Ethics and Corporate Social ResponsibilityTechnologists, particularly product managers, do not make design choices in a vacuum. Often, they have quantitative objectives they hope to achieve as part of their quarterly goals. But purely pursuing those objectives without considering risks to various stakeholders—for example, erosion of users' attention or users becoming politically radicalized—may result in considerable harm for not only the product's users but also for the organization. Th...Starting at €8.20