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Power Autonomy: Using the Biosphere's Rules to Renew Your Company With Renewable Energy
Unruh, Gregory C.Book Chapter HBS-5938BC-EService and Operations ManagementExcessive global dependence on fossil fuels is a zero-sum competition that can cost your business dearly. While scientists may disagree about the impact of current levels of climate-changing greenhouse gases, they are essentially unanimous that the forecasted increases will be environmentally ruinous-and potentially ruinous for your company's productivity and reputation. Just as plants carry their energy technology within their structure, your co...Starting at €8.20
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Building the Ecosystem: A Lesson from the Biosphere-Your Business's Green Growth Can Cause Creative Destruction in Your Industry
Unruh, Gregory C.Book Chapter HBS-5946BC-EService and Operations ManagementThe process of release and restructuring-of creative destruction-is what keeps the biosphere productive and allows it to fill even the most extreme environments. As you steer your business toward green growth, you may be undertaking innovations that can foster similar destruction in your industry. You don't have to wait for conditions to change, however, because business doesn't respond only to the external environment. This chapter outlines how ...Starting at €8.20
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The New Management Imperative: The "Workforce of One" Approach
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5950BC-ELeadership and People ManagementCompanies have excelled by treating customers as "markets of one," offering them personalized buying experiences. But in managing their own workers, most firms still use one-size-fits-all HR practices. A better approach, according to talent management experts Susan Cantrell and David Smith, is to treat each employee as a "workforce of one." What exactly does that mean? In this chapter, Cantrell and Smith explain the concept and, using electronics...Starting at €8.20
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Foster Employee-Defined Personalization: One Path to Executing the "Workforce of One" Approach to People Management
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5954BC-ELeadership and People ManagementWhen it comes to crafting HR practices that are highly relevant and tailored to individuals, organizations can choose one of four different approaches to what talent management experts Susan Cantrell and David Smith call the "workforce of one." But no matter which approach you choose, the goal is the same: work that is sculpted to fit lives instead of lives that are sculpted to fit work. The reward? Lower employee turnover, greater productivity, ...Starting at €8.20
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Mirror Mirror: Creating the Need for Change-Starting the Journey to Transformative Growth Through the Empowerment of Frontline Employees
Nayar, VineetBook Chapter HBS-5999BC-EWhen it comes to transforming your business for profitable growth, where do you begin? For CEO Vineet Nayar, who took the reins of IT services giant HCL Technologies in 2005, it began with an honest look in the corporate mirror. Although HCLT had surpassed $700 million in annual revenue and had a good track record of growth, it had begun to lose market share and, worse, mindshare-some of the company's most talented employees were leaving to work ...Starting at €8.20
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Trust Through Transparency: Creating a Culture of Change-How Open Communication with Employees and Customers Enables Transformative Change
Nayar, VineetBook Chapter HBS-6000BC-EOnce you've created the need for transformative change in an organization, a yawning gap often opens between intending to change and actually doing it. In this chapter, Vineet Nayar, CEO of HCL Technologies, a global IT services company, explains that one reason for this gap is a lack of trust among employees and management. To transform a company, people must align themselves and work together toward one goal, but this cannot happen without a cu...Starting at €8.20
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Find Understanding in Misunderstanding: Renewing the Cycle of Change-A Defense of the "Employees First, Customers Second" Philosophy of Management
Nayar, VineetBook Chapter HBS-6007BC-EAs author Vineet Nayar, CEO of HCL Technologies, points out, it is probably easier to misunderstand his "employees first, customers second" management philosophy than it is to understand it. So in this chapter, Nayar addresses the misunderstandings he hears most frequently as he travels around the world talking about his unconventional approach and how it enabled HCLT, under his leadership, to realize enormous profitable growth-even during the wo...Starting at €8.20
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Tools for Achieving Strategic Speed: Assessing Your Own and Your Organization's Strengths and Weaknesses and Determining Your Next Steps
Davis, Jocelyn R.; Frechette, Henry M.; Boswell, Edwin H.Book Chapter HBS-6023BC-EStrategic speed is not about concocting brilliant strategies. It's about leaders who know how to accelerate strategy execution by adopting the right mind-set and taking the right actions-actions focused on mobilizing people. Strategic speed is where urgency meets execution, and that means you don't need to go into a bunker and spend months drawing up complex plans in order to see results. If you as a leader can think and behave in speed-promoting...Starting at €8.20
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Finding Ways to Make Scheduling Flexibility Feasible and Profitable: Create Value by Improving Conditions for Your Low-Level Workers
Heymann, JodyBook Chapter HBS-6028BC-ELeadership and People ManagementMany managers assume that a lack of work-related benefits such as paid sick leave, paid leave to care for family members, and scheduling flexibility are inherent in the type of work low-level employees perform, when in fact the opposite is true. Flexibility is not only important to the health and well-being of your workers and their families, but can provide valuable returns for your company. This chapter examines the experiences of factory line-...Starting at €8.20
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Offering Training Where It Is Valued Most: How Training Programs for Low-Level Employees Can Increase Your Firm's Productivity and Profits
Heymann, JodyBook Chapter HBS-6031BC-ELeadership and People ManagementCompanies can reap tremendous benefits by offering training to their employees, most directly by improving their workers' job-related skills and productivity. But worldwide, these opportunities are overwhelmingly offered to those who already have an advantage. By implementing successful training programs in your company for your low-level employees-like ESL or literacy training, technical skill building, internal advancement training, or even ext...Starting at €8.20