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Decision Criteria for a Banker: Luis Valls-Taberner's Case

Decision Analysis, Knowledge and Communication, Leadership and People Management

Reference: ASNN-16-E
Number of pages: 9
Publication Date: May 27, 2022
Source: IESE (España)
Type of Document: Technical Note

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Description

Luis Valls-Taberner was the director of Banco Popular for more than 30 years. He built the bank with personality, efficacy, diplomacy and a long-term vision, putting the customer at the center and turning Banco Popular into the most profitable bank in the world. This technical note aims to delve into that success and provide the reader with some basic criteria to guide them in different areas of decision making.

Keywords

bank client Crisis Decisión long-term Organization problems