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    Queue Management: Methodology for Basic Queue Analysis

    Lago, Alejandro ; Martínez de Albéniz, Victor

    English , Spanish

    • Reference: PN-441-E

    • Number of pages: 8

    • Publication Date: Feb 23, 2009

    • Source: IESE (España)

    • Type of Document: Technical Note

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    Description

    This technical note gives a brief account of the methodology for dealing with stochastic queue problems in an analytic way. It is intended to be a guide for the reader to follow the process step by step. This document complements technical note PN-427 which gives a more detailed description of queue phenomena.

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    Keywords

    capacity Mathematical and Quantitative Methods Production Statistical Simulation Methods