Glosario de la calidad total

By Huete, Luis María / Tarradellas J. R.

En esta nota se recopilan, en forma de diccionario, los términos y conceptos más corrientes relacionados con la gestión de la calidad total. La calidad total es un intento de crear en la organización incentivos y estímulos que faciliten el encapsulamiento de conocimientos que permitan eliminar los despilfarros del sistema. La nota se basa en un documento de Fiat.

Collection: IESE (España)

Ref: PN-331

Format: PDF

Number of pages: 54

Publication Date: Apr 1, 1993

Language: Spanish

Review date: Apr 1, 1993

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Glosario de la calidad total

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Glosario de la calidad total

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Glosario de la calidad total

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