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230 items were found using the following search criteria
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Appraisal of What Performance (Spanish version)
Levinson, HarryArticle HBS-76405Leadership and People ManagementPresent performance appraisal techniques evaluate behavior by making subjective and impressionistic judgments rather than quantitative judgments and providing inadequate information about performances. Static job descriptions contribute to the inadequacy of appraisal systems as they do not define the subtleties of the relationships which will influence employees' roles and careers. Employees need to develop political skill in addition to professi...Starting at €8.20
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Polysar Ltd. (Spanish version)
Simons, Robert L.Case HBS-113S08Accounting and ControlCanada's largest chemical company produces and markets butyl rubber in two divisions, each treated as a profit center. The new plant in the North American Division operates below capacity resulting in a significant volume variance and an operating loss. The European Division is at capacity and is profitable. The actions of the European Division affect the capacity utilization of the North American Division. Includes divisional financial statement...Starting at €8.20
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Donner Co. (Spanish version)
Shapiro, Roy D.Case HBS-604S07Service and Operations ManagementThe management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key production flow decisions. The emphasis is on physical flows. The second day the emphasis is on information flows. We look in detail at the problems faced by the company, discuss the tools a...Starting at €8.20
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Texas Instruments: Cost of Quality (B) (Spanish version)
Kaplan, Robert S.; Ittner, Christopher D.Case HBS-119S20Accounting and ControlA division questions whether to retain, modify, or abandon its cost of quality system now that more direct measures of quality have been adopted. Discusses the role of quality cost measurement in a mature quality management system.Starting at €5.74
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Texas Eastman Co. (Spanish version)
Kaplan, Robert S.Case HBS-120S24Accounting and ControlThe company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes every 2-4 hours. Operating people have found the monthly summaries of financial performance not too useful in this environment. Recently a department manager has created a daily income statement for his operators. Case explores role for financial summary information in an environment where extensive...Starting at €8.20
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Project Management Control Systems (Spanish version)
Simons, Robert L.; Weston, Hilary A.Case HBS-102S01Accounting and ControlAfter providing a brief overview of Turner Construction Co.'s structure and project work, the case gives a detailed description of its project management control system, the IOR system. In addition to explaining the mechanics of the IOR system, the case identifies the uses and benefits of the system from the perspectives of different level managers. Finally, the role of the IOR system as a decision support tool is illustrated through a specific d...Starting at €8.20
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Merck & Co., Inc. (A) (Spanish version)
Murphy, Kevin J.Case HBS-403S21Leadership and People Managementthe tendency of managers to assign uniform ratings to employees regardless of performance. Alternative appraisal systems should be suggested and discussed.Starting at €8.20
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Merck & Co., Inc. (B) (Spanish version)
Murphy, Kevin J.Case HBS-403S22Leadership and People ManagementIn late 1986, Merck revised its performance review and pay practices. The most important change was a shift from an absolute rating system to a forced-distribution system in which managers are forced to adhere to a given distribution of performance ratings. Other major revisions included revised rating categories, revised performance categories, and a shift in the timing of performance evaluations. A discretionary award program was also introduce...Starting at €5.74
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Allen-Bradley's ICCG: Repositioning for the 1990s (Spanish version)
Nohria, Nitin; Berkley, James D.Case HBS-420S04Leadership and People ManagementAllen-Bradley's Industrial Computer and Communication Group (ICCG) underwent a period of rapid transformation in the 1980s, instituting a wide array of innovations from product development to information systems. In 1990 the Ohio-based group announced a major reorganization of its business and began carrying out a sweeping program of cultural change. The case requires students to develop an overall perspective on the process of organizational cha...Starting at €8.20
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Fruitvale Branch (Abridged) (Spanish version)
Wheelwright, Steven C.Case HBS-607S05Service and Operations ManagementDeals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested. Management choices that impact response time are explored and the poorer performer of the two branches must decide how to respond.Starting at €8.20