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136 items were found using the following search criteria
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e-Procurement Primer
Sachon, MarcTechnical Note PN-414-EService and Operations ManagementThis note looks at a key link in the supply chain, procurement, from a B2B perspective. It presents various forms of electronic purchasing and the types of goods they can be used for.Starting at €8.20
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Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry - Teaching Note
Healy, Paul; Piche, M.; Van der Heyden, LudoTeaching Note INSEAD-4974TN-EService and Operations ManagementTeaching note prepared as an aid for instructors to teach caseStarting at €0.00
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Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry
Michael Pich, Ludo Van der Heyden, Nicolas HarleCase INSEAD-4974-EService and Operations ManagementThe case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days. The more traditional approach in textile retailing is illustrated here by Marks & Spencer (M&S), the well-known...Starting at €8.20
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Bally AG: The DOT project (B)
Sabrià, Frederic; Moscoso, PhilipCase P-1054-EService and Operations ManagementAfter analyzing the problems described in case A, case B presents various possible solutions.Starting at €5.74
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Bally AG: The DOT project (A)
Sabrià, Frederic; Moscoso, PhilipCase P-1053-EService and Operations ManagementThe case describes the situation of one of the leading companies in the luxury goods market. The company's executive vice-president is planning some changes in the supply chain to enhance the speed of response.Starting at €8.20
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The Amango Project: Taking Online DVD Rental to Germany
Sachon, MarcCase P-1068-EService and Operations ManagementThe case describes an innovative approach to online DVD rental pioneered by Netflix in a sector hampered by short life-cycle products (movies). The industry has a supply chain that is prone to misaligned incentives between echelons, resulting in product shortages and poor customer satisfaction. Amango hopes to import this business concept pioneered by Netflix to Germany. To be able to do so, the company must copy Netflix's operating system and ma...Starting at €8.20
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The Amango Project: Taking Online DVD Rental to Germany - Teaching Note
Sachon, MarcTeaching Note PT-44-EService and Operations ManagementNote prepared as an aid to instructors in the classroom use of case P-1068-E The Amango Project: Taking Online DVD Rental to Germany.Starting at €0.00
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New Vine Logistics: Revolutionizing Supply Chain Management in the U.S. Wine Industry
Rapp, Alyssa; Whang, SeunjinCase SGSB-GS45-EService and Operations ManagementNew Vine Logistics was founded in 2001 by Katie Schumacher, a member of the failed Wineshoppers.com start-up operational team. Ms. Schumacher believed that Wineshopper’s approach to inventory management, logistics, and general operational challenges rampant in the U.S. wine industry had value and managed to get funding to resuscitate Wineshopper’s assets. The case provides background of the U.S. wine industry, including consumption figures, cons...Starting at €8.20
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Seven-Eleven Japan
Seungjin, Whang, Hide, Saito, Steve, Van, Horne, Casey, Koshijima, Takafumi, UedaCase SGSB-GS18-EService and Operations ManagementSeven-Eleven, Inc., founded in 1927 in Dallas, Texas, was the world's largest operator, franchisor, and licensor of convenience stores. As of 2004, it had 22,648 units worldwide, serving 6 million customers a day (www.7-eleven.com). Of these stores, approximately 8,600 were located in Japan and operated or franchised by Seven Eleven Japan Co., Ltd. (SEJ). Most of the remaining stores were located in North America. This case describes Seven-E...Starting at €8.20
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Operational Innovation: Source of Competitive Advantage
Moscoso, PhilipTechnical Note PN-438-EService and Operations ManagementOperational innovation - not merely continuous improvement - entails the creation of completely new forms of operation, including order management, production and customer service. These innovations, which effect radical improvement in operations, help us put our competitors against the ropes.Starting at €8.20