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34 items were found using the following search criteria
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Case Study: The Strategy That Wouldn't Travel (HBR Case Study and Commentary)
Beers, Michael C.; Venkatesan, Ravi; Baird, Lloyd; Maznevski, Martha; Banks, GaryArticle HBS-96602-ELeadership and People ManagementIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas. The team-based productivity project, as it is known, was designed to induce similar results at all of Acme's plants. But now, in the fall of 1996, Jimenez seems to have run into a brick wall at the second site targeted for improvement--the plant in Lubbock, Texas. The tactics that worked so well in...Starting at €8.20
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Will This Open Space Work? (HBR Case Study and Commentary)
Vischer, Jacqueline; MacPhee, Nick; Chiofaro, Donald J.; O'Neill, Paul; Loftness, Vivian; Lathrop, DavidArticle HBS-99312-ELeadership and People ManagementNorthern Oil is moving offices, and CEO Fritz Schumacher wants to make the most of the move in this fictional case study. He believes that adopting an open-plan work space will reinvent how the company works, not to mention cut costs. Facilities manager Sasha Pasternak also supports the open plan. Her job would be easier, and her budget would stretch further, if Northern had standardized workstations and used partitions, not walls. And she likes ...Starting at €8.20
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Should This Team Be Saved? (HBR Case Study and Commentary)
Heimbouch, Hollis; Goldsmith, Marshall; Bologna, Nancy; Puris, Martin; Katzenbach, Jon R.Article HBS-R0107A-EKnowledge and CommunicationAs far as anyone could tell, Vigor Skin Care's star was rising, mostly on the strength of Ageless Vigor, its new line of enriched skin cleansers and cosmetics. In fact, this evening, the three employees responsible for developing the product line were slated to receive the parent company's highest award for performance. But CEO Peter Markles knew that despite the accolades, the business unit--and its "fearsome threesome"--had hit a rough patch in...Starting at €8.20
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Pain in the (Supply) Chain (HBR Case Study and Commentary)
Butman, JohnArticle HBS-R0205A-EService and Operations ManagementIt's the end of the quarter, and the sales staff at Exceso Corp. is scrambling to meet CEO R. Foley Vinton's overheated 9% sales target. Sure, the sales team has always hit its target in the past, and yes, that number was based on its forecast data. But the fact is, the projection was based on raw data. And as Martin Wu, the company's head of sales, warns Vinton, sales will do well to hit 3%. Vinton remains unconvinced. He has already given that ...Starting at €8.20
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Mount Auburn Hospital: Physician Order Entry
Andrew McAfee; Sarah MacGregor; Michael BenariCase HBS-603060-EService and Operations ManagementMount Auburn Hospital is preparing to introduce a physician order entry (POE) system throughout the hospital, starting with the labor and delivery ward. POE systems replace paper-based and oral medication ordering processes with an information system; the physician uses the system to enter medication orders, which are then transferred to the hospital's pharmacy. This is Mount Auburn's first experience with POE systems, and the implementation team...Starting at €8.20
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Tug-of-War (HBR Case Study and Commentary)
Sheffi, Yossi; Mozaffar, Shakeel; Moffat, Robert W., Jr.; Blascovich, John D.; Lahowchic, NickArticle HBS-R0509A-EService and Operations ManagementJack Emmons, the CEO of Voici Brands, knew his apparel company needed a supply chain overhaul. Over the past couple of years, sales had dropped because of late deliveries, stock-outs, and other supply problems. Meanwhile, a major competitor had significantly reduced its time to market and boosted its bottom line by outsourcing all its product lines to a dazzlingly efficient "supply chain city" in Shanghai. Unfortunately, Jack's company was just t...Starting at €8.20
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Pyrex
Laseter, Timothy M.; Baran, LeenaCase DARDEN-OM-1323-EService and Operations ManagementThe global sourcing department at World Kitchen faces a make/buy decision that could result in closing a 90-year-old facility in Pennsylvania. Concerns about labor costs and capital investment both come to the fore owing to ongoing union negotiations and the upcoming need for a major refurbishment of the glass-making furnace. Although many potential suppliers offer lower labor costs, tariffs, transportation, and quality must be factored into the ...Starting at €8.20
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Cooking.com
Laseter, Timothy M.; Rabinovich, Elliot; Ryan, MichaelCase DARDEN-OM-1321-EService and Operations ManagementThe president and founder of Cooking.com is examining the concept of cost-to-serve in her Internet retailing company. The need for continued sales growth, coupled with the necessity of keeping costs down, puts pressure on her to make sure that the company’s capacity-constrained fulfillment center carries products that offer the greatest profit potential, not just the highest gross margins. The company is already operating with a variety of fulfil...Starting at €8.20
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Best Buy Co., Inc.
Hess, Edward D.Case DARDEN-S-0142-EStrategyIn 2007, Best Buy was the leading electronics retailer in the United States with more than 941 stores, revenue totaling $31 billion, and a market cap of $21 billion. In 2005, Best Buy had adopted a new business model, culture, and customer-segmentation template called Customer Centricity. This move created volatility in the price of Best Buy stock because of the higher-than-expected employee costs that went with this new way of doing business and...Starting at €8.20
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Gene Cattie Enterprises
Weiss, Elliott N.Case DARDEN-OM-1359-EService and Operations ManagementThis case concerns Gene Cattie Enterprises (GCE), a manufacturer of a variety of fabricated metal house accessories, including mailboxes and window boxes. Founded in 2001 by Gene Cattie, a former HR professional for a large diversified financial-services company, GCE manufactures window boxes in five basic colors in a small plant in central Virginia. Historically, GCE has competed by providing a low-cost, high-quality product, sold mostly to spec...Starting at €8.20