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10 items were found using the following search criteria
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Terri Dean at Verizon Business (A)
Powell, Elizabeth A.; Yemen, GerryCase DARDEN-BC-0223-EKnowledge and CommunicationA senior vice president of global communications for Verizon Business reads an e-mail from an employee responding to a recent communication effort. The employee, new to Verizon, is trying to connect the dots between the products and solutions he offers customers and how his role fits into the company’s key strategic goals. This field-researched case, suitable for graduate students and executive education program participants, can be used to discu...Starting at €8.20
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Terri Dean at Verizon Business (B)
Powell, Elizabeth A.; Yemen, GerryCase DARDEN-BC-0224-EKnowledge and CommunicationA senior vice president of global communications for Verizon Business reads an e-mail from an employee responding to a recent communication effort. The employee, new to Verizon, is trying to connect the dots between the products and solutions he offers customers and how his role fits into the company’s key strategic goals. This one-page B case epilogue reveals that she does indeed respond and becomes an important mentor for the new employee.Starting at €5.74
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Bienvenido, Sr. Impatriado
Reiche, B. SebastianArticle ART-1789Knowledge and Communication, Leadership and People ManagementLa impatriación temporal de directivos de filiales a las sedes centrales es un fenómeno en auge. Es más barato que la expatriación y la manera más rápida de conocer los países donde se opera y ganarse el favor de sus trabajadores. Además, aumenta las perspectivas profesionales del personal. Sin embargo, los distintos estudios realizados por el autor revelan que este intercambio sólo funciona si el impatriado y la empresa entienden cuáles son los ...Starting at €8.20
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Let the Revolution Begin!
Dutta, SoumitraArticle ART-1966-EStrategyFollowing initial foot-dragging, many Fortune 500 companies are now actively embracing Web 2.0 tools. Among the major benefits, they cite increased collaboration, a democracy of talents, a corporate culture of trust and potential productivity gains. The Enterprise 2.0 revolution, it seems, is finally happening. But revolutions can be as disruptive as they are empowering. Clearly, if the e-revolution is indeed happening, then executives urgently n...Starting at €8.20
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¡Abran paso a la revolución!
Dutta, SoumitraArticle ART-1966Innovation and Change, StrategyPese a las reticencias iniciales, muchas de las 500 empresas de Fortune están adoptando ya activamente las herramientas Web 2.0. Entre sus principales ventajas enumeran una mayor colaboración, la democracia del talento, una cultura empresarial basada en la confianza y un enorme incremento de la productividad. Al parecer, la revolución de la Empresa 2.0 es ya una realidad. Pero si las revoluciones pueden conducirnos al éxito, también pueden acabar...Starting at €8.20
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Leadership Under Pressure: Communication Is Key
Pin Arboledas, José RamónArticle ART-2271-ELeadership and People ManagementLet's not kid ourselves: crises happen, even with contingency plans in place. And it's in high-pressure situations like these when true leadership is tested. Citing numerous case studies, the author provides a guide to help managers lead their companies when the unthinkable happens. It starts with taking responsibility and assembling the ideal management team for the crisis at hand. This means communicating in a personal way, with transparency, c...Starting at €8.20
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Tips to Foster Ownership in Your Organization
Tàpies Lloret, Josep; Ceja, LucíaArticle ART-2386-ELeadership and People Management, StrategyPsychological ownership -- strong emotional ties and a shared sense of mission and purpose that cause workers to identify closely with their business -- can give companies a competitive advantage, if they understand the roots of such feelings and how to develop them. To see how this phenomenon affects the performance of family businesses, the authors conducted a qualitative study of various family-owned firms of different sizes, stages and sector...Starting at €8.20
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Leading by Letting Go
IESE InsightArticle ART-2598-ELeadership and People ManagementHow do you avoid giving orders if you are the leader in charge? The story of how a U.S. Navy nuclear submarine crew went from being worst to first provides useful lessons for other managers who find themselves with disempowered teams and without all the answers.Starting at €8.20
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UltraTech Cement: A Transition towards Behaviour-Based Safety
Servjaeta Verma; Ravi Kant DubeyCase IVEY-9B18C023-ELeadership and People ManagementUltraTech Cement Limited was a global leading producer of cement that had implemented best-in-class safety practices at all of its units. Despite this, the company’s Rawan Cement Works plant in Raipur, Chhattisgarh, India, had witnessed some serious safety incidents in the past, and these had resulted in lowered employee morale. A close analysis revealed that un-safe conduct by employees was partly responsible for the accidents, and that there wa...Starting at €8.20
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Six Innovation Pain Points and How to Overcome Them
Tietz, Matthias A.; Wong, Matthew A.; Rao, Jay; Chuán, Fran; Weintraub, JosephArticle ART-3204-EInnovation and ChangeEvery company wants to innovate but generating innovative ideas and projects is easier said than done. Fostering a culture of innovation can be a painful process, as the authors discovered from their survey of more than 20,000 employees in 140 firms. In asking what they did well and what needed to be improved, they identified six key pain points that often get in the way of innovation, which ultimately come down to senior executives and managers ...Starting at €8.20