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25 items were found using the following search criteria
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The Agnellis and the Fiat Group: The Story of a Family Empire (C)
Toninato F.; Tàpies, JosepCase DG-1477-EStrategySupplements the (B) case.Starting at €5.74
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The Agnellis and the Fiat Group: The Story of a Family Empire (B)
Toninato F.; Tàpies, JosepCase DG-1476-EStrategySupplements the (A) case.Starting at €5.74
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The Agnellis and the Fiat Group: The Story of a Family Empire (A)
Toninato F.; Tàpies, JosepCase DG-1475-EStrategyThese cases synthesize the most important events and turning points in the history of Fiat, one of the largest companies in Italy, and deal with the issues the Agnellis faced to secure their control of the company despite several financial crises and tragic family events. In particular, they can be used to reflect on the typical issues faced by family-owned businesses, such as how to manage the succession to new generations (in Fiat, there are n...Starting at €8.20
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The Agnellis and the Fiat Group: The Story of a Family Empire - Teaching Note
Toninato F.; Tàpies, JosepTeaching Note DGT-39-EStrategyNote prepared as an aid to instructors in the classroom use of cases DG-1475-E, DG-1476-E and DG-1477-E The Agnellis and the Fiat Group: The Story of a Family Empire (A, B and C).Starting at €0.00
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The Non-verbal Aspects of Speeches
Leggett, Brian O'ConnorTechnical Note DPON-36-ELeadership and People ManagementStudies have found that people who communicate non-verbally through active movement tend to be rated as warm, more casual, agreeable and energetic, while those who remain still are seen as logical, cold and analytic. Our audience's interpretation of our non-verbal communication is not only very important but also the largest element of the communication process. Non-verbal communication is all forms of communication other than by the use of words...Starting at €8.20
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The Non-verbal Aspects of Speeches (Portuguese Version, Brazil)
Leggett, Brian O'ConnorTechnical Note DPON-36-PBLeadership and People ManagementStudies have found that people who communicate non-verbally through active movement tend to be rated as warm, more casual, agreeable and energetic, while those who remain still are seen as logical, cold and analytic. Our audience's interpretation of our non-verbal communication is not only very important but also the largest element of the communication process. Non-verbal communication is all forms of communication other than by the use of words...Starting at €8.20
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Persuasion: An Overview
Leggett, Brian O'ConnorTechnical Note DPON-46-ELeadership and People ManagementIn today's companies, the ability to communicate persuasively has become an essential skill. Gone are the days of hierarchical organizations in which information was delivered top-down, and there was little need to win over superiors and colleagues with your ideas and opinions. All that has changed, says Prof. Brian Leggett, who has recently published a book entitled, "Developing Your Persuasive Edge". In this article, he outlines the three key e...Starting at €8.20
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The Communication Process: How to Improve Your Communication
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-51-ELeadership and People ManagementThe aim of this technical note is to aid the personal development of management's communication abilities. Communication is the basis of all interpersonal relationships and of the smooth running of any type of organization, including companies. Several studies have shown that a company's global performance is directly related to the quality of its managers' communication. The note then goes on to examine how we communicate, as a first step to ach...Starting at €8.20
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Customer Orientation
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-52-ELeadership and People ManagementThis technical note aims to help the personal development of management's customer orientation capacity. The customer is the reason why any company exists. Today, customers are better educated and better trained, more selective and demanding, and they have a greater capacity for choice. As such, customer orientation is more important than ever for the survival of the company. If a company wishes to develop a customer orientation culture capable o...Starting at €8.20
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Conflict Management (Portuguese Version, Brazil)
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-53-PBLeadership and People ManagementThis technical note is intended to help develop the competence of conflict management. We all know from experience that conflict is a fact of life. And it is not always a bad thing. On the contrary, it can be very positive and stimulating, provided it is kept within certain limits. There are two dimensions to any conflict: rational and emotional. Problems arise when emotional harmony is disrupted. Conflict is a dynamic phenomenon and goes through...Starting at €8.20