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54 items were found using the following search criteria
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Leadership Problems at Ganzeb Microfinance Institution
Nicole R.D. Haggerty; Wubeshet Bekalu; Emmag MacDonald; Darren Hall; Ahsan SyedCase IVEY-9B17C040-EEntrepreneurship, Leadership and People ManagementGanzeb Microfinance Institution (Ganzeb) was formed as an extension of an indigenous non-governmental organization, and provides loans to rural Ethiopians to fund their business ventures. The microfinance industry is heavily regulated by the Ethiopian govStarting at €8.20
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Haidilao Catering: From a Hot Pot to Crisis Management
Chengli Shu; Shaoting ZhengCase IVEY-9B18A068-EEntrepreneurship, MarketingSichuan Haidilao Catering Co., Ltd. (Haidilao) was the leading hot pot company in the Chinese market and the largest hot pot chain of restaurants in the world. Haidilao was famous for its extraordinary customer service, which had made it a legend in the cStarting at €8.20
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Banff Aspen Lodge: Staffing for Success
Laurie Busuttil; Susan Van WeeldenCase IVEY-9B19C015-ELeadership and People Management, StrategyIn July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges because of a tight labour market and the never-ending cycle of staff turnover in the hospitality sector, especially in a resort town. Although the general manager was confident that the hotel had many good human resource management practices, he wondered whether he could apply a more systematic...Starting at €8.20
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AIESEC in Lebanon: Volunteer Engagement Policies
Alain Daou; Haitham Khoury; Mohammad JackwalaCase IVEY-9B20E001-EDecision Analysis, StrategyOn July 3, 2018, the president of AIESEC in Lebanon was pacing around the lobby of the conference venue before the morning plenary session. As one of the world’s largest youth-run organizations, AIESEC developed the youth of the world by sending them on cross-cultural exchange programs. The Lebanon chapter of AIESEC was established in 2011 and grew steadily in its early stages, until it began struggling with commitment and motivation problems at ...Starting at €8.20
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Australia and New Zealand Banking Group: The Agile Transformation
Wiboon Kittilaksanawong; Teeta ErikateCase IVEY-9B20M006-ELeadership and People Management, StrategyIn May 2019, Australia and New Zealand Banking Group (ANZ) had paused rapid expansion of its massive agile organizational transformation, trying to make the existing program work better. ANZ announced the decision to take the bank agile in May 2017, moving from the traditional command-and-control, risk-based, and process-driven hierarchy to collaborative teamwork. Such decisions came after not only competitive pressures from the disruptive entry ...Starting at €8.20
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The Walt Disney Company: Sexual Harassment and Controversies on Social Media
Wiboon Kittilaksanawong; Yiwen ChenCase IVEY-9B20M147-EEntrepreneurship, StrategyBetween 2017 and 2019, The Walt Disney Company (Disney) faced two major scandals that threatened to damage its family-friendly brand image. Disney’s brand value decreased by 5 per cent from 2017 to 2018, although it remained the most valuable media brandStarting at €8.20
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How to Close the Gender Gap
Ammerman, Colleen; Groysberg, BorisArticle HBS-R2103J-ELeadership and People ManagementMost companies say they're committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in positions of power. Drawing on their own research and the scholarship of others, the authors describe common forms of gender discrimination in seven key areas of talent management: ...Starting at €8.20
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Endeavor Kenya: Building an Entrepreneurial Ecosystem
Applegate, Lynda M.; Ghosh, Shikhar; Godwin, ChristianCase HBS-821038-EEntrepreneurshipIn 2016, Fiona Mungai became Endeavor Kenya's first managing director. In this role, she helped the organization build its inaugural board and select its first Endeavor entrepreneur, a fintech company called Cellulant. Throughout this process, Mungai observed the power of personal networks and connections in the development of the company and the creation of an entrepreneurial ecosystem in Kenya. As Endeavor Kenya reaches the end of its first fiv...Starting at €8.20
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One Employee Went Freelance. Now Everyone Wants the Same Deal (HBR Case Study and Commentary)
Bohra, Rakesh; Bhatnagar, JyotsnaArticle HBS-R2202M-EKnowledge and CommunicationBlackbird, a Delhi-based advertising agency, agreed to let a star designer leave to start his own firm and then became his first customer, enlisting his help as a contractor. Now other employees are asking for same arrangement--right in the middle of a crucial client project. How should Blackbird's HR director respond? This fictional case study by Rakesh Bohra and Jyotsna Bhatnagar features expert commentary by John H. Chuang, Craig Millon. This...Starting at €8.20
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What Does Diversity Mean in a Global Organization? (HBR Case Study and Commentary)
Lee, David SArticle HBS-R2203M-ELeadership and People ManagementThe CEO of a Toronto-based toy company is trying to decide whom to hire for a critical position in its Asia division. He has two strong candidates: a Chinese-American woman with little on-the-ground experience in Asia, and a white Texas-born man who has spent his entire career in Hong Kong and is fluent in Mandarin. The company's board expects the CEO to prioritize diversity. This fictional case study by David S. Lee features expert commentary by...Starting at €8.20