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349 items were found using the following search criteria
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Rich-Con Steel
McAfee, AndrewCase HBS-699133-EService and Operations ManagementOne month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty Sawyer, Rich-Con's president, must decide what action to take.Starting at €8.20
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Rich-Con Steel (Spanish version)
McAfee, AndrewCase HBS-616S09Service and Operations ManagementOne month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty Sawyer, Rich-Con's president, must decide what action to take.Starting at €8.20
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Snapple (Spanish version)
Deighton, JohnCase HBS-505S14MarketingThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. Tells the story of Snapple's rise and fall, and poses the question "Can it recover?" Many soft-drink brands flourished in the 1980s serving New York's Yuppies, but only Snapple made the big time. It went from local to national ...Starting at €8.20
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Inditex, S.A.
Llano, Miguel Angel; Nueno, José LuisCase M-1081-EMarketingThe case describes the Inditex business model and its key success factors, as well as the challenges facing the group in the future and the opportunities open to other retailers. An analysis is given of alternative growth strategies and the competitors in the market segment. The case provides interesting documentation on the Inditex group.Starting at €8.20
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CVS: The Web Strategy (Spanish Version)
Deighton, John; Shah, AnjaliCase HBS-507S17MarketingIssues in the integration of traditional retailing with online channels.Starting at €8.20
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Chupa Chups: alliance know-how
Gallo Ll.; Ariño, Africa; García, Eduardo; Valdés, Ana; López, C.Case DG-1307-EStrategyChupa Chups was the name given to Granja Asturias S.A. in 1964. After Enric Bernat purchased the company's equity, the goal he set was to sell the lollypops all over the world so that the company could manufacture large volumes and benefit from major economies of scale. After a brief explanation of the company's background, this case focuses on analyzing the first stages of Chupa Chups' international expansion through strategic alliances or coope...Starting at €8.20
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Owens & Minor, Inc. (A) (Spanish version)
Narayanan, V.G.; Brem, LisaCase HBS-110S18Accounting and ControlA forward-thinking manager at Owens & Minor (O&M), a large national medical and surgical distribution company, enlisted the help of both logistics and cost managers to develop an innovative pricing schedule based on the customer's activities instead of the price of the product since the existing cost-plus pricing structure made it impossible for O&M to price services appropriately. The case also explores the customer resistance to his new proposa...Starting at €8.20
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BMG Entertainment (Spanish version)
Rivkin, Jan W.; Meier, GerritCase HBS-704S03StrategyThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. As dramatic changes in technology and customer tastes roil the music industry, the top executives of BMG Entertainment, one of the world's largest record companies, must decide how to organize for digital distribution of music....Starting at €8.20
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General Óptica Internacional
Bohnsen, B.; Nueno, PedroCase P-997-EService and Operations ManagementGeneral Optica Internacional is considering the possibility of centralizing its production of glasses (lens fitting) instead of decentralizing the work to optician. Centralization saves costs but may give rise to service problems.Starting at €8.20
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Moore Medical Corp. (Spanish version)
McAfee, Andrew; Bounds, GregoryCase HBS-606S13Service and Operations ManagementMoore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of the case, it has relied on traditional customer channels such as catalogs, phones, and faxes to communicate product offerings, promotions, and availability, and to take orders. It is now attempting to shift to a "bricks and clicks" distributor with a strong Internet presence. It has already made s...Starting at €8.20