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541 items were found using the following search criteria
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Negotiation: The Process Of Solving Problems And Creating Value. Process
Pascale, Richard Tanner; Roure Alomar, Juan Bautista AntonioTechnical Note PN-370-EService and Operations ManagementPart two focuses on analyzing the negotiation process in order to distinguish a series of phases that should be taken into account to enhance the process and achieve the desired results.Starting at €8.20
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Activity-Based Management at Stream International
Kaplan, Robert S.; Klein, NormanCase HBS-196134-EAccounting and ControlStream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM results, then meet to decide which to implement.Starting at €8.20
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Maser
Fernández, AlbertCase C-680-EAccounting and ControlIntroductory case about the Balanced Scorecard (BSC). During an initial meeting between the controller and the top-level managers at Maser, the managers state their doubts about the usefulness and implementation of the BSC. The case is laid out in the context of a medium-sized company with limited resources. It allows for an animated in-class discussion about different aspects relating to the BSC, such as the number of indicators and perspectives...Starting at €8.20
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Prestige Telephone Co. (Spanish version)
Bruns, William J., Jr.Case HBS-102S15Accounting and ControlAn independent regulated telephone company has established a computer services subsidiary that seems to remain unprofitable. Managers must determine whether it is profitable or not and consider changes in pricing or promotion that might improve profitability. A rewritten version of an earlier case.Starting at €8.20
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Depreciation at Delta Air Lines and Singapore Airlines (A) (Spanish version)
Bruns, William J., Jr.; Cott, JeremyCase HBS-111S20Accounting and ControlDepreciation policies at Delta Air Lines and Singapore Airlines are compared and contrasted against a summary of operating data from each airline. Questions focus attention on differing depreciation policies.Starting at €8.20
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Lehigh Steel (Spanish version)
Narayanan, V.G.; Donohue, Laura E.Case HBS-107S10Accounting and ControlLehigh Steel is a specialty steel manufacturer that plummeted from record profits to record losses in less than three years, driven by an inability to distinguish between profitable and unprofitable business. The scale and growth of service activities and overhead costs in an increasingly customized product line suggests that activity-based costing (ABC) could unlock the secrets of profitability. However, the high fixed-cost structure suggests th...Starting at €8.20
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Developing an ABC Model (Spanish version)
Kaplan, Robert S.Case HBS-110S17Accounting and ControlClassic Pen has diversified from its core blue and black pen business by introducing new specialized colors. But costs have risen and margins on blue and black pens are decreasing. The controller turns to activity-based costing (ABC) for an explanation.Starting at €8.20
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Evaluating and developing management competencies (Portuguese Version, Brazil)
Cardona Soriano, Pablo; Chinchilla Albiol, NuriaTechnical Note FHN-320-PBLeadership and People ManagementThis technical note presents the different kinds of management competencies (strategic and intrategic) and personnel efficiency, as well as how to develop them. Management competencies are tools for cultural change.Starting at €8.20
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Evaluating and developing management competencies
Cardona Soriano, Pablo; Chinchilla, NuriaTechnical Note FHN-320-ELeadership and People ManagementThis technical note presents the different kinds of management competencies (strategic and intrategic) and personnel efficiency, as well as how to develop them. Management competencies are tools for cultural change.Starting at €8.20
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Leadership in Work Teams
Cardona Soriano, Pablo; Miller, PaddyTechnical Note FHN-325-ELeadership and People ManagementThis technical note offers a guide that may help the process of learning the secrets of winning teams. First, it defines what a team is, distinguishing it from other types of working groups. Second, it shows what characteristics the team members need to have to form a winning team. Then it goes through the stages of team development and reviews the basic processes teams need to master in each stage. Finally, it explains how to build team commitme...Starting at €8.20