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304 items were found using the following search criteria
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Commerce Bank (Spanish version)
Frei, Frances X.; Hajim, CoreyCase HBS-605S05Taught in the second module of a course on Managing Service Operations, which addresses the design of sustainable service models (606-031). Commerce Bank has become one of the fastest growing banks in the country, despite having defied conventional wisdom about how to grow deposits. Banks historically have grown either by competing on deposit rates or through acquisitions that expand their deposit base. Commerce has the lowest deposit rates in ea...Starting at €8.20
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(Spanish version)
Hallowell, Roger; Knoop, Carin-Isabel; Bowen, DavidCase HBS-808S13Illustrates how Four Seasons manages hotels in countries with strong and distinct national cultures. Focuses on how the chain meets its exacting service standards in a variety of settings worldwide, with special attention on France.Starting at €8.20
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Influencing Customer Behavior (Spanish version)
Frei, Frances X.Case HBS-607S12Sal Fishman, who has a car and is running late at an interview, and Anita Karr, who has just arrived at her reserved car's empty parking spot.Starting at €8.20
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Phase Zero: Introducing New Services at IDEO (A) and (B), Teaching Note
Edmondson, Amy C.Teaching Note HBS-607063-ELeadership and People ManagementTeaching note to (605-069) and (606-123). An abstract is not available for this product.Starting at €0.00
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Citigroup Technology Infrastructure Division: Financial Strategies for Managing IT as a Business Within a Business
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2236BC-EAccounting and ControlThis chapter illustrates how using TDABC to create an activity-based Business Performance Management (BPM) system helped the Citigroup Technology Infrastructure Division--an internal shared services division--to operate as a "business within a business." This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits."Starting at €8.20
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Global Insurance Company Private Client Group: Forecasting Key Employee Staffing Levels--The Benefits of Time-Driven Activity-Based Costing
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2237BC-EAccounting and ControlThe Private Client Group of Global Insurance (disguised) experienced explosive growth and turned to time-driven activity-based budgeting to help plan for future resource capacity. Within this chapter, the case study describes how to integrate a staffing forecast system with the enterprise-wide business planning, budgeting, and forecasting system, and how to apply TDABC to budget and forecast resource consumption. This chapter is excerpted from "...Starting at €8.20
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ATB Financial: Guiding Profitable Growth
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2235BC-EAccounting and ControlThis chapter examines the application of TDABC to guide the profitability of a recently deregulated financial services company, ATB Financial. This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits."Starting at €8.20
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Compton Financial: Using Time-Driven ABC to Accomplish a Profit Turnaround
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2234BC-EAccounting and ControlThis chapter illustrates the enterprise-wide scalability of Time-Driven ABC in the financial services industry through the case of Compton Financial (disguised), a leading firm offering low-cost stock trading, online trading, no-load mutual funds, insurance, and financial advisory services. This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits."Starting at €8.20
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Jackson State University: Introducing Business Concepts into Education--The Benefits of Time-Driven Activity-Based Costing
Kaplan, Robert S.; Anderson, Steven R.Book Chapter HBS-2241BC-EAccounting and ControlAs CEOs of universities and other nonprofits become more publicly accountable for their costs and performance, having a TDABC model of their resource demands provides them with a powerful tool for guiding expansion plans, determining service levels, and managing budgets. This chapter looks at Jackson State University and its application of TDABC in a nonprofit setting. This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler...Starting at €8.20
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Dell Computers (B): The Transition
Frei, Frances X.; Edmondson, Amy C.; Harris-Van Keuren, ChristineCase HBS-607081-EService and Operations ManagementSupplements the (A) case. An abstract is not available for this product.Starting at €5.74