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Silicon Valley Bank: The On-Call Associated Program
Soule, S; Drabkin, DCase SGSB-OB88-EInnovation and ChangeMelissa Stepanis, deal team leader for Silicon Valley Bank’s (SVB) New York tech lending group, had been on maternity leave. When she met with her manager to discuss her anticipated return to work, she was not ready to come back. Not wanting to make commitments that she might not be able to keep, she quit. For Chris Edmonds-Waters, SVB’s head of human resources, Stepanis’s somewhat unexpected departure was concerning. She was the latest exampl...Starting at €6.75
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Dealing with a Toxic Boss (B)
Bradford, DCase SGSB-OB85B-EInnovation and ChangeThis case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle manager in a major construction company. Six months prior, he was hired away from a competitor to develop the company’s market in the fast-growing southeast region. He was assigned to Atlanta to grow that business. As it turned out, the major challenge was not with the market, but with his...Starting at €6.75
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Evolución de la Cadena de Suministro de Xbox
Hoyt, David; Lee, H.Case SGSB-GS49Innovation and ChangeEn noviembre de 2005, Microsoft se preparó para el lanzamiento global de su consola de juegos de próxima generación, la Xbox 360. La Xbox original de Microsoft se había introducido un año después de la Playstation de Sony. La Xbox 360 superaría en gran medida el sistema de próxima generación de Sony para comercializar. También jugaría un papel importante en la estrategia futura de Microsoft, donde el sistema de entretenimiento en el hogar fue vis...Starting at €6.75
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Fair Trade USA: Innovating for Impact - Teaching note
Aubry R; Drabkin DTeaching Note SGSB-SI39TN-EInnovation and ChangePaul Rice knew that Fair Trade could do more, much more. While the model had benefited approximately 10 million people in developing countries, they were a small percentage of the 2 billion people worldwide who lived on less than $2 day. Fair Trade was not charity. It was a certification model that had started around coffee and ensured that money flowed back to the people who grew the coffee, giving them a “Fair Trade” price. As president and...Starting at €0.00
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Michael & Susan Dell Foundation: Technology Enables Social Impact
Arrillaga-Andreessen, L; Murray, SCase SGSB-SI127-EInnovation and ChangeEstablished in 1999, the Michael & Susan Dell Foundation aims to transform the lives of children living in urban poverty through better health, education, and family economic stability. Initially focusing on Central Texas, the foundation rapidly expanded across the United States and globally in India and South Africa. By 2015, the foundation had committed more than $1.1 billion, with annual grant making in the $100 million range, with nearly 40...Starting at €6.75
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GuideStar - Teaching Note
Meehan, W; Drabkin, DTeaching Note SGSB-SI121TN-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €0.00
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GuideStar
Meehan, W; Drabkin, DCase SGSB-SI121-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €6.75
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Cypress Semiconductor: A Federation of Entrepreneurs
O'Reilly, CCase SGSB-OB84-EInnovation and ChangeIn 2011, Cypress Semiconductor was doing well. Their 2010 revenues had grown 32 percent to $884 million, and coupled with diligent cost reduction efforts, their profits before taxes were up nearly 23 percent. In the preceding two years Cypress had eliminated its debt and built up a large cash position. But the semiconductor business was a brutal one demanding both continual cost reductions and innovation. Cypress was a comparatively small playe...Starting at €6.75
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Paragon Legal: A New Model (B)
Sourl, S; Correll, S; Schifrin, DCase SGSB-OB81B-EInnovation and ChangeThe case is about the San Francisco-based law firm, Paragon Legal, founded by lawyer and entrepreneur Mae O’Malley. Paragon Legal gave high-level attorneys the opportunity to have a flexible schedule and work 10 to 40 hours a week. This was in the context of an industry that typically required very long hours and had inflexible schedules and serious penalties for stepping out of the field for any length of time. Eighty-five percent of Paragon Leg...Starting at €6.75
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Frontier Services Group: Building a Pan African Logistics Provider (A)
Lee, H; de, Clara, LCase SGSB-IDE11-EInnovation and ChangeIn June 2015, Peter Phillips, Chief Operating Officer of Frontier Services Group (FSG), was preparing an update for the board on how operations would support the company’s new strategy. Given the ongoing decline in the price of oil and the extractive industries, the outlook had changed for FSG. His aim was to steer a new course to becoming the leading pan-African logistics provider. Founded in March 2014 by Erik Prince, a former U.S. Navy Seal a...Starting at €6.75