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    1. La evaluación eficaz de la comunicación hablada: Una lista de control para evaluar el discurso de un orador

      Neill, Conor; Mueck, Florian; Leggett, Brian O'Connor
      Technical Note DPON-92
      Knowledge and Communication, Leadership and People Management
      Una parte importante de la comunicación persuasiva es el desarrollo de una capacidad propia para mejorar continuamente como comunicador. El "feedback" inmediato y específico es necesario para llegar a ser un orador verdaderamente bueno. La evaluación eficaz es un aspecto importante. A medida que usted gana en habilidad para evaluar a los demás, es cada vez más capaz de solicitar "feedback" sobre su propia oratoria.

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    2. Effective Evaluation of Spoken Communication: A checklist for evaluating speaker performance

      Neill, Conor; Mueck, Florian; Leggett, Brian O'Connor
      Technical Note DPON-92-E
      Knowledge and Communication, Leadership and People Management
      An important part of powerful communication is developing your own ability to continuously improve as a communicator. Immediate specific feedback is necessary if you are to become a truly great speaker. Effective evaluation is an important part. As you become more skilled in evaluating others, you will become better able to ask for feedback on your own speaking.

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    3. Expo 92 Japan's Pavilion - Exercise

      Ribera, Jaume
      Exercise PE-16-E
      Service and Operations Management

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    4. Sports 92 Tennis Club (Abridged)

      Folts, F. E.; Mercader, P.; Vázquez- Dodero, Juan Carlos
      Case ASN-15-E
      Decision Analysis

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    5. Mrs. Fields, Inc.--1988-92

      Applegate, Lynda M.; Pearlson, Keri
      Case HBS-194065-E
      Information Technologies
      Continues the story of Mrs. Fields Cookies. Explores the new challenges the company faced managing its geographic growth and its expansion of products and markets through combination stores. Details the decision of Debbi and Randy Fields to delegate management responsibility.

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    6. Sports 92 Tennis Club - Nota del instructor

      Vázquez- Dodero, Juan Carlos
      Teaching Note ASNT-3
      Decision Analysis
      Material complementario del caso ASN-8.

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    7. General Motors Corp. (C): 1990-92

      Tufano, Peter; Mullarkey, Markus F.; Wildern, William J.
      Case HBS-299008-E
      Finance
      The third in a four-part series, this case details the financial policies and practices at General Motors from 1990 to 1996. This part describes the firm's financial responses to the business stresses it faced in the 1992 time period.

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    8. ALZA and Bio-Electro Systems (C): 1988-92

      Lerner, Josh; Tufano, Peter
      Case HBS-293127-E
      Finance
      Supplements the (A) case. Describes the aftermarket performance of the units.

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    9. Mrs. Fields, Inc.--1988-92 (Spanish Version)

      Applegate, Lynda M.; Pearlson, Keri
      Case HBS-116S09
      Information Technologies
      Continúa la historia de Mrs. Fields Cookies. Explora los nuevos retos que la compañía enfrentó la gestión de su crecimiento y su expansión geográfica de los productos y de los mercados a través de tiendas de combinación. Detalla la decisión de Debbi y Randy campos para delegar la responsabilidad de gestión.

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    10. El pabellón japonés de la Expo 92 - Ejercicio

      Ribera, Jaume
      Exercise PE-16
      Service and Operations Management
      Durante la Exposición Universal de 1992 en Sevilla, el pabellón japonés presentaba una película en un teatro circular giratorio de 5 sectores. El ejercicio pide que se calcule la capacidad del teatro, y que se compare con un teatro tradicional. (Also available in English).

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