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    1. La evaluación eficaz de la comunicación hablada: Una lista de control para evaluar el discurso de un orador

      Neill, Conor; Mueck, Florian; Leggett, Brian O'Connor
      Technical Note DPON-92
      Knowledge and Communication, Leadership and People Management
      Una parte importante de la comunicación persuasiva es el desarrollo de una capacidad propia para mejorar continuamente como comunicador. El "feedback" inmediato y específico es necesario para llegar a ser un orador verdaderamente bueno. La evaluación eficaz es un aspecto importante. A medida que usted gana en habilidad para evaluar a los demás, es cada vez más capaz de solicitar "feedback" sobre su propia oratoria.

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    2. Effective Evaluation of Spoken Communication: A checklist for evaluating speaker performance

      Neill, Conor; Mueck, Florian; Leggett, Brian O'Connor
      Technical Note DPON-92-E
      Knowledge and Communication, Leadership and People Management
      An important part of powerful communication is developing your own ability to continuously improve as a communicator. Immediate specific feedback is necessary if you are to become a truly great speaker. Effective evaluation is an important part. As you become more skilled in evaluating others, you will become better able to ask for feedback on your own speaking.

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    3. Effective Evaluation of Spoken Communication: A checklist for evaluating speaker performance (Portuguese Version, Brazil)

      Neill, Conor; Mueck, Florian; Leggett, Brian O'Connor
      Technical Note DPON-92-PB
      Knowledge and Communication, Leadership and People Management
      An important part of powerful communication is developing your own ability to continuously improve as a communicator. Immediate specific feedback is necessary if you are to become a truly great speaker. Effective evaluation is an important part. As you become more skilled in evaluating others, you will become better able to ask for feedback on your own speaking.

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    4. Expo 92 Japan's Pavilion - Exercise

      Ribera, Jaume
      Exercise PE-16-E
      Service and Operations Management

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    5. Mrs. Fields, Inc.--1988-92 (Spanish Version)

      Applegate, Lynda M.; Pearlson, Keri
      Case HBS-116S09
      Information Technologies
      Continúa la historia de Mrs. Fields Cookies. Explora los nuevos retos que la compañía enfrentó la gestión de su crecimiento y su expansión geográfica de los productos y de los mercados a través de tiendas de combinación. Detalla la decisión de Debbi y Randy campos para delegar la responsabilidad de gestión.

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    6. Sports 92 Tennis Club (Abridged)

      Folts, F. E.; Mercader, P.; Vázquez- Dodero, Juan Carlos
      Case ASN-15-E
      Decision Analysis

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    7. El pabellón japonés de la Expo 92 - Ejercicio

      Ribera, Jaume
      Exercise PE-16
      Service and Operations Management
      Durante la Exposición Universal de 1992 en Sevilla, el pabellón japonés presentaba una película en un teatro circular giratorio de 5 sectores. El ejercicio pide que se calcule la capacidad del teatro, y que se compare con un teatro tradicional. (Also available in English).

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    8. The 91-92 Phone Card: Launch and Reassessment

      Agell, Pere; Segarra, José Antonio
      Case M-1023-E
      Marketing
      In the early nineties, Telefónica of Spain foresees the imminent liberalization of the market and decides to promote public telephony with the launch of a calling card as a new means of payment in phone booths. The product was successful in neighboring countries, but it failed to take off in Spain. Coins are still preferred for 95% of calls. The reasons are unclear: bad segmentation, an unattractive product, excessive face value, low distribution...

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    9. The United States and Their Constitution--1763-92 (Spanish version)

      Moss, David A.
      Case HBS-707S30
      Economics
      1) the reasons why the American colonists rebelled against Britain (1763-1774); 2) the problems the new nation confronted during the War of Independence and under the Articles of Confederation (1775-1788); 3) the main issues taken up at the Constitutional Convention in Philadelphia (1787); and 4) the enormous challenges facing Alexander Hamilton as Secretary of the Treasury in the first Washington Administration (1789-1792). A complete version o...

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    10. Plan Estratégico de Turismo de Barcelona 2015: Reeditar el efecto de las olimpiadas de Barcelona 92

      Campoy, David; García Pont, Carlos; Rocha e Oliveira, Paulo
      Case M-1293
      Marketing, Service and Operations Management, Strategy
      El tema central de este documento es la definición de los elementos clave que deben formar parte del Plan Estratégico de Turismo de Barcelona 2015. En él se repasa la historia de la estrategia turística de Barcelona, centrándose en los Juegos Olímpicos de 1992 y sus repercusiones en el sector turístico. Con ello se pone de relieve el estrecho vínculo entre el negocio del deporte y la táctica de posicionamiento estratégico de la ciudad y se subray...

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