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El servicio TeleInter
Wen L.; Pastor, Alfredo; Nueno, PedroCase E-48EntrepreneurshipTeleInter es un servicio de traducción simultánea para conversaciones telefónicas. A la espera del desarrollo de la tecnología, TeleInter se plantea como una empresa que utiliza profesionales de la traducción simultánea.Starting at €8.20
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Retribución a la carta
Pons, C.; García Prat, Antoni; Gómez, SandalioTechnical Note DPN-48Leadership and People ManagementMarco general sobre el sistema de retribución denominado "a la carta" o "planes cafetería". Es una opción que permite flexibilizar el sistema retributivo adptándolo a las necesidades e intereses de cada persona.Starting at €8.20
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Counterfeits and E-Commerce: Why Even Build It?
Mani, Vidya; Thomas, Doug; Maiden, Stephen E.Case DARDEN-OM-1753-EService and Operations ManagementThis public-sourced case set in early 2021 examines the role counterfeiting has come to play in e-commerce, specifically at Amazon, which represents over one-third of the US online market. The case's protagonist is Amy Vega, who, along with Jason Larson, has cofounded a humidity-detection-device company with a product called the Hygro. Vega and Larson hope to sell the Hygro on leading e-commerce sites such as Amazon. But should they? Vega's res...Starting at €8.20
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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Harlequin Enterprises: Assessing e-Books
Rod E. White; Tony S. Frost; Ken MarkCase IVEY-9B14M027-EStrategyHarlequin Enterprises is a well-known publisher of women's fiction and the global leader in series romance fiction. In 2013, e-book penetration of romance fiction has exceeded 50 per cent of unit sales. The vice-president of strategy is trying to make sense of the e-book opportunity and threat. She is wondering what impact e-books would have on Harlequin's business model: its relationship with authors, distributors and competitors.Starting at €8.20
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Building Credibility
Leggett, Brian O'ConnorTechnical Note DPON-48-ELeadership and People ManagementAristotle, writing in his "Rhetoric", claims that a positive judgement by an audience about a speaker's character is one of the most powerful means of persuasion. In other words, he claims that an audience is prepared to accept a speaker's personal credibility as one of the principal means of persuasion. This personal credibility he terms as "Ethos". Jay Conger, writing in his Harvard Business Review article, "The Necessary Art of Persuasion", su...Starting at €8.20
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Contrato de intangibles - Ejercicio
Huete, Luis MaríaExercise PE-48Service and Operations ManagementTomando como referencia el ejemplo de la empresa Multiasistencia, este ejercicio permite reflexionar y descubrir compromisos mutuos, que tanto la empresa como los empleados pueden asumir más allá de los habituales (horas de trabajo/sueldo). Por ejemplo: expectativas profesionales + promoción interna + información + participación en decisiones / asumir los valores de la empresa + trato al cliente + espíritu de colaboración.Starting at €8.20
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Alicorp: Los retos del crecimiento y su diversificación
Hidalgo Pérez, Antonio; López Polo, IsauroCase IIST-FHI-48Alicorp, especializada en productos de gran consumo, es una compañía peruana del Grupo Romero. En 2017, Grupo Romero es un conglomerado familiar de empresas muy diversificadas dirigido por miembros de la cuarta generación. Su presidente, Dionisio Romero Paoletti, fue elegido como el empresario con mejor reputación en Perú en 2015. Alicorp nace en 1971. En 2017, con más de 7.000 empleados, 25 plantas productivas, presencia directa en 5 países y en...Starting at €8.20
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Contracts covering intangible commitments - Exercise
Huete, Luis MaríaExercise PE-48-EService and Operations ManagementStarting at €8.20
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Semir's E-Commerce: Success and Exploration
Juan Shan; William Wei; Xiaojia Sunny WangCase IVEY-9B18A019-EMarketing, StrategyZhejiang Semir E-Commerce Co. Ltd., the online subsidiary of Chinese casual clothing company Zhejiang Semir Group Co. Ltd. (Semir), grew continuously from its launch in 2012 to become a main contributor to Semir’s success, contributing approximately 30 per cent of Semir’s annual revenue by 2016. Semir entered the online market relatively late after many competing Chinese clothing manufacturers had already established their presence online. Yet it...Starting at €8.20