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Voxiva Perú (B): Closing the Digital Divide in Order to Serve the Bottom of the Pyramid
Prats, Mª Julia; Torres, LoretoFocused Case EFC-20-EEntrepreneurship, Innovation and ChangeOn his way back to Lima, Guillermo gave Ítalo the details regarding the meeting he had attended in Washington with the directors of Voxiva Inc. The partners agreed that the impending closure of Voxiva Perú was something that did not surprise them, since their relationship with the parent company had been weakening over the years.Starting at €8.20
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Euroconsum, EFC, S.A.
Soley, JorgeCase F-752FinanceEl caso hace una detallada descripción de las características de la financiación en el punto de venta como financiación complementaria a la que se ofrece en la oficina bancaria. Este tipo de financiación se caracteriza por: masas críticas de rentabilidad, manejo de volúmenes enormes de expedientes, «scorings» por actividades, tipos de prescriptores, hábitos locales de compra, etc. y un sistema "industrial" de captación de clientes y recobro de im...Starting at €8.20
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Voxiva Perú (B): cerrando la brecha digital para servir a la base de la pirámide
Prats, Mª Julia; Torres, LoretoFocused Case EFC-20Entrepreneurship, Innovation and ChangeDe regreso a Lima, Guillermo relataba a Ítalo los detalles de la reunión que tuvo lugar en Washington con los directivos de Voxiva Inc. Los socios coincidían en que el inminente cierre de Voxiva Perú era algo que no les sorprendía, pues su relación con la casa matriz se había ido desgastando con el transcurso de los años.Starting at €8.20
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Schibsted (A): Should We Launch 20 Minutes
Jean-Louis Schaan; Jordan MitchellCase IVEY-9B07M019-EStrategyThe executive vice-president of newspapers for Schibsted was about to meet with his colleagues to discuss the company's plan to release an internally developed free daily newspaper concept called 20 Minutes. Over the past couple of years, Schibsted's executive team had kept a watchful eye on the free newspaper industry, which was enjoying tremendous popularity. Earlier in the year, Schibsted had launched Avis 1, a free paper with direct delivery ...Starting at €8.20
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Beyond 20/20: The model of the Fernández-Vega Eye Institute
Serrano, Alejandro; Moscoso, PhilipCase OIT-26-EInnovation and Change, Service and Operations ManagementThe Fernández-Vega Eye Institute in Oviedo, Asturias, is possibly the most famous clinic in Spain in its specialty. It is not only notable for its high medical quality; the clinic has also optimized its provision of services using business criteria with the aim of improving the customer experience. Faced with a growing demand for its medical services, the institute's management has to decide between a series of specific options for increasing the...Starting at €8.20
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Argo Interactive (B): sobrevivir en el caótico mundo de la telefonía móvil: Un proveedor de software para teléfonos móviles en dificultades debe decidir si retirarse del mercado, cambiar su enfoque o cambiar su identidad de marca
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-5Entrepreneurship, Information Technologies, Innovation and ChangeEste caso B no puede impartirse de manera aislada, pues es una continuación directa del caso "Argo Interactive (A): sobrevivir en la montaña rusa de la telefonía móvil" [EFC-1-E]. En esta segunda parte se comentan las decisiones que adoptó la empresa durante y después de su casi definitiva crisis en materia de financiación, enfoque comercial, (re)desarrollo de productos, recursos humanos, posicionamiento y estrategia general para la supervivencia...Starting at €8.20
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Argo Interactive (B): Surviving in the Roller-Coasting Mobile Industry: A struggling mobile software provider must decide whether to retreat, refocus, or rebrand
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-5-EEntrepreneurship, Information Technologies, Innovation and ChangeThis case B cannot be taught as a stand-alone case, but is a direct continuation of the FocusCase "Argo Interactive (A): Surviving in the Roller-Coasting Mobile Industry" [EFC-1-E]. This second part illustrates the decisions the firm took during and after their near-death crisis with regard to financing, market focus, product (re-)development, HR issues, positioning and the overall survival strategy of the firm, and the consequences this had. Dev...Starting at €8.20
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Forbind Systems (B): salir adelante... Vuelta al trabajo
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-11Entrepreneurship, Innovation and ChangeEl caso B sobre una joven compañía tecnológica danesa respaldada por capital riesgo dedicada a la creación de software para la cadena de suministro, que intenta superar un gran número de dificultades asociadas a esta clase de empresas, no puede impartirse de forma aislada, pues es una continuación directa del caso "Forbind Systems (A): ¡Menudo ascenso! Gestionar la crisis desde el primer día" [EFC-10-E]. En esta segunda parte se comentan las deci...Starting at €8.20
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Más allá del 20/20: el modelo del Instituto Oftalmológico Fernández-Vega
Serrano, Alejandro; Moscoso, PhilipCase OIT-26Innovation and Change, Service and Operations ManagementEl Instituto Oftalmológico Fernandez-Vega situado en Oviedo (Asturias) es, posiblemente, la clínica más conocida de España en su especialidad. No solo destaca por su altísima calidad médica, sino que, además, ha ido optimizado la prestación de sus servicios para mejorar la experiencia del cliente. Ante una creciente demanda de sus servicios médicos, la dirección del Instituto debe decidir entre varias opciones para aumentar la capacidad de la clí...Starting at €8.20
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Angie's List: Ratings Pioneer Turns 20
Dolan, Robert J.; Israeli, AyeletCase HBS-517016-EMarketingThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In 1995, before people "googled" or "yelped," Angela Hicks (HBS, 2000) was establishing her Angie's List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on the home repair and maintenance market and, as she put it, "particularly on high cost of failure s...Starting at €8.20