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Excellent Sales Academy Vs. Premium Software: Excellent Sales Academy: Role of Chief Finance Officer
Mehta, KandarpExercise NEGE-17-EAccounting and Control, Business Ethics and Corporate Social Responsibility, Decision Analysis, Leadership and People ManagementExcellent Sales Academy (ESA) Vs Premium Software (PS) is a multiparty, internal-external negotiation exercise. It looks at issues like incentive system, corporate strategy and alignment of personal and organizational goals in the context of a negotiation. The exercise contains four roles. Chief Sales Officer and the Chief Finance Officer of ESA and Chief Finance Officer and Chief Learning Officer of PS. The negotiation exercise includes two nego...Starting at €8.20
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Excellent Sales Academy Vs. Premium Software: Excellent Sales Academy: Role of Chief Finance Officer (Portuguese Version, Brazil)
Mehta, KandarpExercise NEGE-17-PBAccounting and Control, Business Ethics and Corporate Social Responsibility, Decision Analysis, Leadership and People ManagementExcellent Sales Academy (ESA) Vs Premium Software (PS) is a multiparty, internal-external negotiation exercise. It looks at issues like incentive system, corporate strategy and alignment of personal and organizational goals in the context of a negotiation. The exercise contains four roles. Chief Sales Officer and the Chief Finance Officer of ESA and Chief Finance Officer and Chief Learning Officer of PS. The negotiation exercise includes two nego...Starting at €8.20
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Tecnologías de la información e innovación de procesos
Andreu i Civit, Rafael; Ricart, Joan Enric; Valor Sabatier, JosepTechnical Note SIN-17Knowledge and CommunicationEsta nota técnica cubre los conceptos básicos de la innovación de procesos. Se describen las ideas básicas y las etapas de cualquier proyecto de innovación de procesos.Starting at €8.20
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Gestión de la diversidad e inclusión
Ribera, AlbertoTechnical Note DPON-17Leadership and People ManagementIntroducción a las claves estratégicas, legales, éticas y de dirección de personas, para la gestión de la diversidad en las empresas, con particular referencia a los dos grandes ámbitos de diversidad de culturas y diversidad de sexos.Starting at €8.20
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The HBR Guide to Better Business Writing: 17. Watch Your Tone
Garner, Bryan A.Book Chapter HBS-7770BC-EThe HBR Guide to Better Business Writing is a 21-chapter book written by Bryan A. Garner and published in 2013 by the HBR Press. The author presents strategies for developing and communicating a clear message, a model for the writing process, guidance on specific writing skills, techniques to engage the reader, and various forms of business communication. Includes examples and detailed suggestions. In Chapter 17, Watch Your Tone (4 pages), the au...Starting at €8.20
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IESE Insight. Issue 17. Second Quarter 2013
IESE InsightMagazine REV-39-EFinance, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyPeter Fader (Wharton) debunks the myths surrounding customer centricity, urging managers to recontextualize the role of CRM as part of a wider customer-centric strategy. Julián Villanueva (IESE) explains how to design and implement a customer equity dashboard that will serve to pinpoint exactly where the company is gaining and losing value. A. Parasuraman (University of Miami) revisits the original SERVQUAL framework, showing how tried-and-tested...Starting at €22.00
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IESE Insight. Número 17. Segundo trimestre 2013
IESE InsightMagazine REV-39Finance, Information Technologies, Leadership and People Management, Marketing, Service and Operations Management, StrategyEn la era del cliente superinformado, las empresas se enfrentan a nuevos retos. Este número de IESE Insight repasa algunos conceptos y herramientas que los directivos pueden utilizar para orientar sus organizaciones al cliente sin comprometer su viabilidad económica y operacional. Peter Fader remarca que hay que situar al cliente en el centro del negocio. Y eso significa poner el foco en los que más aportarán a largo plazo, potenciando u...Starting at €22.00
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Counterfeits and E-Commerce: Why Even Build It?
Mani, Vidya; Thomas, Doug; Maiden, Stephen E.Case DARDEN-OM-1753-EService and Operations ManagementThis public-sourced case set in early 2021 examines the role counterfeiting has come to play in e-commerce, specifically at Amazon, which represents over one-third of the US online market. The case's protagonist is Amy Vega, who, along with Jason Larson, has cofounded a humidity-detection-device company with a product called the Hygro. Vega and Larson hope to sell the Hygro on leading e-commerce sites such as Amazon. But should they? Vega's res...Starting at €8.20
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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Harlequin Enterprises: Assessing e-Books
Rod E. White; Tony S. Frost; Ken MarkCase IVEY-9B14M027-EStrategyHarlequin Enterprises is a well-known publisher of women's fiction and the global leader in series romance fiction. In 2013, e-book penetration of romance fiction has exceeded 50 per cent of unit sales. The vice-president of strategy is trying to make sense of the e-book opportunity and threat. She is wondering what impact e-books would have on Harlequin's business model: its relationship with authors, distributors and competitors.Starting at €8.20