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    1. Los hospitales infantiles Kantha Bopha: el trabajo de toda una vida del Dr. Beat Richner

      Olivares, Ignacio; Kase, Kimio
      Case SM-1548
      Business Ethics and Corporate Social Responsibility, Leadership and People Management
      El Dr. Beat Richner es un pediatra suizo de 62 años que en 1991 construyó un hospital infantil a petición del rey de Camboya tras los destrozos que se produjeron durante la guerra civil. En 2009 ya había conseguido poner en marcha cuatro centros en Phnom Penh y Siem Reap. Sus hospitales dependen casi exclusivamente de las donaciones privadas, que se recaudan en los recitales de violonchelo del doctor y a través de la Fundación Kantha Bopha y prov...

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    2. Kantha Bopha Children's Hospitals: Dr. Beat Richner's Lifework

      Olivares, Ignacio; Kase, Kimio
      Case SM-1548-E
      Business Ethics and Corporate Social Responsibility, Leadership and People Management
      Dr. Beat Richner, a 62-year-old Swiss pediatrician, set up children's hospitals in 1991 at the behest of the Cambodian King after the devastation brought about by the civil war. By 2009 he has managed to open and run four of them, both in Phnom Penh and Siem Reap. They are almost entirely dependent on private donations, which, collected through his cello concerts and the Kantha Bopha Foundation, largely come from Europe and other parts of the wo...

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    3. SM Entertainment

      Barnett, W; Rhee, M; Kim, SH
      Case SGSB-IB108-E
      Corporate Governance
      On the evening of June 10, 2011, the first European tour of Korean idol groups was held in Paris. With European fans demanding tickets and organizing a flashmob rally in front of the Louvre Museum, SM Entertainment, the producers, immediately set up an additional European concert. The success of the Paris concert elevated the status of K-pop and showed that it held potential in the global market. Behind the development of K-pop was the uniq...

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    4. Central Bank: The ChexSystems(SM) QualiFile(R) Decision

      Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, Peter; Ekins, Emily McClintock
      Case HBS-208029-E
      Finance
      The "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building. However, the bank realized that the aggressive pursuit o...

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    5. Behavioral Economics and the Service Organization

      Weiss, Elliott N.; Maiden, Stephen E.
      Technical Note DARDEN-OM-1548-E
      Service and Operations Management
      This note summarizes some important learnings from the study of behavioral economics of which service organizations should be aware in order to enhance customers' emotional experiences and help direct their decision making—in an ethical manner.

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    6. Central Bank: The ChexSystems(SM) QualiFile(R) Decision, Teaching Note

      Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, Peter
      Teaching Note HBS-208038-E
      Finance
      Teaching Note for [208029].

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    7. Financial Theory Foundations

      Schill, Michael J.
      Technical Note DARDEN-F-1548-E
      Finance
      Financial theory seeks to explain how buyers and sellers in financial markets price contracts to exchange money across time and across risk profiles. Using rules of agent behavior, theory generates financial models that attempt to predict the fair prices of the securities in financial markets. To make the models simple enough to be used in practice, theorists make simplifying assumptions about the characteristics of markets and market participant...

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    8. The Rocky Mountain Institute: Reinventing the “Think and Do Tank” of the Future

      Massa, Lorenzo; Rosenberg, Mike
      Case SM-1604-E
      Innovation and Change, Strategy
      In 2007, Michael Potts was appointed CEO of the Rocky Mountain Institute (RMI). RMI is an independent, non-profit "think and do tank" with the mission of promoting the efficient and restorative use of resources. While the Institute is well-known for its outstanding research and innovative ideas, Michael Potts soon realized it needed a management culture and a new strategic focus. The case illustrates RMI's restructuring process and the challenges...

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    9. CEO de You Tube Susan Wojcicki: ¿Podrá reproducir su éxito

      Elvira, Marta; Isabel Villamor
      Case SM-1649
      Innovation and Change, Leadership and People Management, Strategy

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    10. Ficosa International: eligiendo el futuro

      Sastre Boquet, Isaac; Tàpies, Josep; Canals, Jordi
      Case SM-1661
      Strategy
      Este caso presenta algunas decisiones estratégicas y de gobierno a las que Ficosa debe enfrentarse para poder competir en una industria global. También recoge algunas decisiones que debe adoptar el consejero delegado (CEO).

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