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Salomon Brothers (D)
Golembiewski, Christopher; Campana A.; Torres, Maximilian B.Case TD-152-EBusiness Ethics and Corporate Social ResponsibilityNothing has been done when the financial press reports of fishy activity in the May 22nd Treasury auction. Salomon orders an internal audit and uncovers Mozer's wrongdoing in the December 27th, February 7th, February 21st, April 25th and May 22nd auctions. The bottom drops out for all the key players from Mozer to Gutfreund and for the firm.Starting at €5.74
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TD Canada Trust
Campbell, Dennis; Kazan, BrentCase HBS-110049-EAccounting and ControlThe case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and acquisitions, Canada's fifth largest commercial bank, Toronto-Dominion Bank (TD Bank), undertook a merger with a relatively small trust company, Canada Trust, which was known for except...Starting at €8.20
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TD Canada Trust (A): The Green and the Red
Campbell, Dennis; Kazan, BrentCase HBS-108005-EThe case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and acquisitions, Canada's fifth largest commercial bank Toronto-Dominion Bank (TD Bank) undertook a merger with a relatively small trust company, Canada Trust, which was known for e...Starting at €8.20
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Risk Leadership at TD Bank Group
Jeffrey GandzCase IVEY-9B12C001-ELeadership and People Management, StrategyTD Bank Group was one of the few large financial institutions in the world to have prospered during the financial meltdown and subsequent recession in 2008/9. It did this without any government assistance. Furthermore, it emerged from the crisis substantially larger in terms of market capitalization and assets while having the best performance of any of the Big-5 Canadian banks in terms of stock price and total shareholder return during the perio...Starting at €8.20
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TD Bank USA: Delivering 'Unexpectedly Human' Experiences in a Digital World
Prem ShamdasaniCase IVEY-W25686-EMarketing, StrategyAfter merging with Commerce Bancorp Inc., TD Bank NA (TD Bank) continued to wow its customers by providing free lollipops, pens, and dog-friendly services and staying open longer than major competitors in the region. Through social media campaigns, it emphasized the importance of having a human touch in banking and showcased its appreciation for customers who had lent a helping hand to the community during the COVID-19 pandemic. It introduced inn...Starting at €8.20
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IESE Business School Insight, 152
IESE InsightMagazine REV-81-EEntrepreneurship, Information Technologies, Innovation and Change, Leadership and People Management, StrategyHow digitalization will affect your sector. 7 traits needed to navigate change. Interviews with New York Times' CEO Mark Thompson and Hyperloop's Bibop G. Gresta. 6 tips for taking a creative approach to IT. The complicated future of electric cars. The right investment mix for retirement. Beware of hiring star talent. 5 whistleblowing tips. Brexit views. Interview with Paul Polman. Bus travel reimagined. A tribute to Mariano Puig. Super Bowl ad t...Starting at €22.00
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IESE Business School Insight 152
IESE InsightMagazine REV-81Entrepreneurship, Information Technologies, Innovation and Change, Leadership and People Management, Strategy¿Cómo afecta la digitalización a tu negocio? Siete capacidades para afrontar el cambio. Entrevistas con Mark Thompson, CEO de The New York Times, y el cofundador y presidente de Hyperloop, Bibop G. Gresta. Seis claves para que la tecnología no te frene. El complicado futuro de los coches eléctricos. Cómo invertir durante la jubilación. Los peligros de contratar estrellas. Cinco consejos para denunciar en la empresa. Los efectos de que Reino Unido...Starting at €22.00
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Multiasistencia: 1994-2002 (A)
Molero E.; Quintanilla, JavierCase DP-152Leadership and People ManagementEl caso describe, de manera simultánea, la evolución de la estrategia de negocio y la configuración de los recursos humanos en Multiasistencia, empresa líder mundial en el servicio de reparaciones del hogar. Esta evolución permite analizar, a lo largo del tiempo, el alineamiento entre la estrategia de negocio y la cultura y sistema de recursos humanos de la empresa. Finaliza con los retos y alternativas que se plantea el presidente de Multiasiste...Starting at €8.20
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TD Bank Group: Building an Effective Enterprise Data Management Policy
Murat Kristal; Glenda Crisp; Connie Bonello; Katherine HeighingtonCase IVEY-9B18E007-EInformation Technologies, StrategyGlenda Crisp became the chief data officer of TD Bank Group in October 2015. The Office of the chief data officer had only been established in 2013; the scope of the department still needed to be fully defined, and the original enterprise data governance policies needed to be updated. Crisp saw issues in a variety of areas, such as organizational structure, the processes used to manage data governance practices, and technology, all of which neede...Starting at €8.20
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Hamburgueserías frente a OCU (A)
Gimeno, A. J.; Melé, DomènecCase TD-58Business Ethics and Corporate Social ResponsibilityUn informe de la Organización de Consumidores y Usuarios (OCU) recoge los resultados de unos análisis de hamburguesas de tres conocidas empresas multinacionales. Su conclusión es que hay desequilibrio nutritivo, mala calidad y frecuente contaminación bacteriana. Caen las ventas en todas las hamburgueserías. Material complementario: TD-88 Hamburgueserías frente a OCU (B).Starting at €8.20