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Differences at Work: Ben (A)
Sucher, Sandra J.; Gordon, RachelCase HBS-408012-ELeadership and People ManagementIn Differences at Work: Ben (A) HBS Case No. 9-408-012 one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark during a casual conversation. What should Ben do?Starting at €8.20
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Ben Bernanke: Person of the Year
Iyer, Lakshmi; Weinzierl, Matthew C.Case HBS-710051-EEconomicsIn response to the economic and financial crisis of 2008-2009, the Federal Reserve greatly expanded the scale and scope of its activities. Though lauded by many experts for its actions, the Fed and its chairman, Ben Bernanke, faced harsh criticism from some public commentators and members of Congress. This document summarizes that criticism and Chairman Bernanke's responses to it, highlighting the tension between congressional oversight of the Fe...Starting at €8.20
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Grefusa. Nota del Instructor
Llano Irusta, Miguel Angel; Rodríguez Bouzo, SilviaTeaching Note IIST-PINT-143Service and Operations ManagementTeaching Note del caso PI-143 “GEFRUSA”Starting at €0.00
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Ben & Jerry's: Preserving Mission & Brand within Unilever, Teaching Note
Austin, James E.Teaching Note HBS-309051-ETeaching Note for [306037].Starting at €0.00
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Grefusa
Llano Irusta, Miguel AngelCase IIST-PI-143Service and Operations ManagementTras un proceso de relevo generacional y de desinversión relativo a intentos fracasados de diversificación, Agustín Gregori CEO de GREFUSA y 3ª generación familiar, se encontraba inmerso en el diseño del Plan Estratégico 2013-2015. Hasta la fecha, la innoStarting at €8.20
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Business Process Outsourcing: El Banco Urquijo externaliza su back-office a IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143Knowledge and CommunicationEste caso plantea la situación en que Banco Urquijo decide llevar a cabo una externalización de sus procesos administrativos firmando con IBM Global Services un acuerdo de «Business Process Outsourcing» (BPO) por cinco años. Se analizan los riesgos de esta decisión y se contrastan con los potenciales beneficios resultantes no sólo en términos de ahorro de costes, sino también los derivados de mejoras en su posicionamiento competitivo.Starting at €8.20
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Guinness en Cruzcampo (A)
Conde Zurita, Jaime; García Castro, AntonioCase IIST-DGI-143StrategyEl caso muestra la operación de compra de Cruzcampo por la compañía Internacional Guinness. Además de crear debate acerca de la compraventa en sí misma, desarrolla las distintas reacciones de todos los grupos de interés, sobre todo aparece muy bien reflejada toda la integración del equipo humano que integran ambas compañías. Así mismo, introduce el nuevo plan estratégico que se pone en marcha ante esta nueva etapa de la compañía que se acaba de c...Starting at €8.20
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Business Process Outsourcing: Banco Urquijo Outsources its Back-Office to IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143-EKnowledge and CommunicationThis case discusses Banco Urquijo's decision to carry out an externalization of its administrative processes, signing a Business Process Outsourcing (BPO) agreement for five years with IBM Global Services. The risks of the decision are analyzed, and are compared with the potential benefits resulting not just from cost savings but also from savings derived from improvements in its competitive positioning.Starting at €8.20
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Castillo de Canena
Villafuerte Martin, Antonio; González Dugo, MercedesCase IIST-MI-143MarketingEn octubre de 2015, Castillo de Canena obtenía la mención como "La Mejor Compañía Oleícola del Mundo". Presente en más de 46 países, había roto con los esquemas tradicionales de pensamiento en el sector olivarero español, que se centraban, sobre todo, en el volumen. Sin embargo, los propietarios y gestores de la empresa esperan crecer más rápido tanto en ventas como, especialmente, en rentabilidad, sin perderé la esencia de la marca. Además, acab...Starting at €8.20
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"Coaching" at Banco Ganadero-BBVA (A)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCase DPO-143-ELeadership and People ManagementMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Starting at €8.20