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Differences at Work: Ben (A)
Sucher, Sandra J.; Gordon, RachelCase HBS-408012-ELeadership and People ManagementIn Differences at Work: Ben (A) HBS Case No. 9-408-012 one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark during a casual conversation. What should Ben do?Starting at €8.20
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Ben & Jerry's: Preserving Mission & Brand within Unilever, Teaching Note
Austin, James E.Teaching Note HBS-309051-ETeaching Note for [306037].Starting at €0.00
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Ben Bernanke: Person of the Year
Iyer, Lakshmi; Weinzierl, Matthew C.Case HBS-710051-EEconomicsIn response to the economic and financial crisis of 2008-2009, the Federal Reserve greatly expanded the scale and scope of its activities. Though lauded by many experts for its actions, the Fed and its chairman, Ben Bernanke, faced harsh criticism from some public commentators and members of Congress. This document summarizes that criticism and Chairman Bernanke's responses to it, highlighting the tension between congressional oversight of the Fe...Starting at €8.20
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Grefusa. Nota del Instructor
Llano Irusta, Miguel Angel; Rodríguez Bouzo, SilviaTeaching Note IIST-PINT-143Service and Operations ManagementTeaching Note del caso PI-143 “GEFRUSA”Starting at €0.00
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"Coaching" at Banco Ganadero-BBVA (A)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCase DPO-143-ELeadership and People ManagementMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Starting at €8.20
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Harlequin Enterprises: Assessing e-Books
Rod E. White; Tony S. Frost; Ken MarkCase IVEY-9B14M027-EStrategyHarlequin Enterprises is a well-known publisher of women's fiction and the global leader in series romance fiction. In 2013, e-book penetration of romance fiction has exceeded 50 per cent of unit sales. The vice-president of strategy is trying to make sense of the e-book opportunity and threat. She is wondering what impact e-books would have on Harlequin's business model: its relationship with authors, distributors and competitors.Starting at €8.20
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"Coaching" at Banco Ganadero-BBVA (A) (Portuguese Version, Portugal)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCase DPO-143-PPLeadership and People ManagementMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Starting at €8.20
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Grefusa
Llano Irusta, Miguel AngelCase IIST-PI-143Service and Operations ManagementTras un proceso de relevo generacional y de desinversión relativo a intentos fracasados de diversificación, Agustín Gregori CEO de GREFUSA y 3ª generación familiar, se encontraba inmerso en el diseño del Plan Estratégico 2013-2015. Hasta la fecha, la innoStarting at €8.20
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Business Process Outsourcing: El Banco Urquijo externaliza su back-office a IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143Knowledge and CommunicationEste caso plantea la situación en que Banco Urquijo decide llevar a cabo una externalización de sus procesos administrativos firmando con IBM Global Services un acuerdo de «Business Process Outsourcing» (BPO) por cinco años. Se analizan los riesgos de esta decisión y se contrastan con los potenciales beneficios resultantes no sólo en términos de ahorro de costes, sino también los derivados de mejoras en su posicionamiento competitivo.Starting at €8.20
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Semir's E-Commerce: Success and Exploration
Juan Shan; William Wei; Xiaojia Sunny WangCase IVEY-9B18A019-EMarketing, StrategyZhejiang Semir E-Commerce Co. Ltd., the online subsidiary of Chinese casual clothing company Zhejiang Semir Group Co. Ltd. (Semir), grew continuously from its launch in 2012 to become a main contributor to Semir’s success, contributing approximately 30 per cent of Semir’s annual revenue by 2016. Semir entered the online market relatively late after many competing Chinese clothing manufacturers had already established their presence online. Yet it...Starting at €8.20