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DPDHL Group: Employee Safety and Wellbeing
Quelch, John A.; Knoop, Carin-IsabelCase HBS-516049-ELeadership and People ManagementManagement at Deutsche Post DHL Group is designing a three-country test of investment in a new health and wellbeing strategy.Starting at €8.20
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Vicente´s Outcome
Armenta Pico, AlejandroCase IPADE-CIFE 14 eC 01-EBusiness Ethics and Corporate Social ResponsibilityVicente, like many managers, wants to eat the world. His working habits compromise different spheres of his life: his body is already sending him the first signs that something is not going well. The case allows to reflect on the richness and complexity oStarting at €8.20
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Salud Digna: Successfully Competing with For-Profit Organizations
Grossman, Allen S.; Garcia-Cuellar, ReginaCase HBS-311051-ETo maximize their effectiveness, color cases should be printed in color. Hugo Moreno, CEO of Salud Digna, was considering his growth options for the next three years. Would becoming a for-profit with access to greater capital be the best strategy or would this cause the organization to lose its social mission? Salud Digna provided diagnostic medical tests to the poor, had experienced rapid growth and was financially self-sufficient. Moreno was de...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-EMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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After the Storm
Armenta Pico, AlejandroCase IPADE-CIFE 14 eC 06 B-EBusiness Ethics and Corporate Social ResponsibilityThe friction with Gerard makes Antonio reflect on, and be conscious of, the way he has contributed to the conflict. He realices that the project needs his maturity and he needs the project to mature. His decision to take the first step and approach Gerard allows the relationship to be re-established and makes getting the company into motion a success. Antonio's interior change promotes Gerard's own change and saves the project.Starting at €8.20
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What Are You Doing About It? (Spanish version)
Bower, Joseph L.; Leonard, Herman B.; Paine, Lynn S.Article HBS-R1109HStrategyMarket capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and it is. Increasing income inequality, migration, weaknesses in the global financial system, environmental degradation, and inadequate government and international institutions are just a few of the forces that threaten to disrupt global market capitalism in the decades ahead. In conversations with business lead...Starting at €8.20
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Assembling Smartphones: Takt Time Cycle Time
Shih, Willy; Bernstein, Ethan S.Case HBS-611012-EService and Operations ManagementTo maximize their effectiveness, color cases should be printed in color. The case was prepared to be used as part of a process review in the first year Technology and Operations Management course at HBS. It offers students an opportunity to discuss the context of a manufacturing process choice, and then examine actual production numbers that resulted from a series of choices. While there isn't a traditional case issue, the discussion should focus...Starting at €8.20
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Mitch Daniels and the State of Indiana
Kaplan, Robert Steven; Winer, Wendy K.Case HBS-414049-ELeadership and People ManagementMitch Daniels, Governor of the State of Indiana, knew he had to make a difficult choice as he sat in his office in December 2010. Should he aggressively push the state legislature to pass comprehensive education reform-a major priority of his administration-or, instead, push for a new "right-to-work" law that he believed might be critical to improving his state's competitiveness? He was concerned that he wouldn't be able to do both during his sec...Starting at €8.20
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Global Sourcing at Nike (Spanish version)
Hsieh, Nien-he; Toffel, Michael W.; Hull, OliviaCase HBS-621S01Business Ethics and Corporate Social Responsibilitysourcing from suppliers that meet compliance standards, challenging and encouraging suppliers to improve capabilities, and being responsive to consumer demand across the world.Starting at €8.20