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Los mecanismos de la confianza digital
Mazzella, Frédéric; Sundararajan, Arun; Butt d'Espous, Verena; Möhlmann, MareikeArticle ART-2887Information Technologies, Innovation and ChangeHistóricamente, todas las expansiones económicas importantes se han acompañado de nuevos sistemas de confianza. Hoy, las empresas de la economía colaborativa catalizan una expansión que devolverá a nuestras interacciones económicas los aspectos sociales del comercio marginados por el capitalismo del siglo XX y dará pie a un nuevo sistema basado en la multitud e impulsado por la confianza digital. Los autores muestran que, con las herramientas dig...Starting at €8.20
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How Digital Trust Powers the Sharing Economy
Mazzella, Frédéric; Sundararajan, Arun; Butt d'Espous, Verena; Möhlmann, MareikeArticle ART-2887-EInformation Technologies, Innovation and ChangeOver the centuries, each significant economic expansion has been enabled by the accompanying creation of new trust systems -- from village-based trade and informal trader networks, through contracts, government standards and financial institutions, to today's corporate brands. Emerging digital platforms are catalyzing a new expansion that will reintegrate into our economic interactions the social aspects of commerce that were marginalized by 20th...Starting at €8.20
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El arte y la ciencia de fijar objetivos
Franco-Santos, Mónica; Marcos, Javier; Bourne, MikeArticle ART-1866Leadership and People ManagementLa reciente crisis económica y la quiebra de muchas instituciones financieras dan fe de los peligros de combinar unos objetivos de rendimiento excesivamente ambiciosos con bonus abultados. Los objetivos, en el mejor de los casos, pueden motivar positivamente a los empleados, pero, en el peor, empujarles a comportamientos disfuncionales, con resultados tan nefastos como los que hemos visto. ¿Qué pueden hacer las empresas para acertar con su...Starting at €8.20
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The Art and Science of Target Setting
Franco-Santos, Mónica; Marcos, Javier; Bourne, MikeArticle ART-1866-ELeadership and People ManagementThe recent economic crisis and the collapse of many financial institutions stand as living proof of the dangers of overly ambitious targets coupled with fat bonuses. Targets, at their best, can motivate people to succeed; at their worst, they induce employees to engage in dysfunctional behavior, leading to detrimental outcomes like those recently witnessed. How can companies get it right? The authors studied target-setting practices involving sal...Starting at €8.20
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El difícil arte de regular el uso de las redes
Káganer, Evgeny; Vaast, EmmanuelleArticle ART-1967Information Technologies, MarketingLas organizaciones suelen regular el uso de los medios sociales por parte de sus empleados mediante políticas formales. Este artículo se basa en un estudio que analiza las de 40 organizaciones de distintos sectores y países en relación a una amplia variedad de herramientas y usos de los medios sociales. Los autores identifican 18 temas recurrentes, que pueden clasificarse en tres categorías: los que abordan la reducción de riesgos, los que establ...Starting at €8.20
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Lincoln Center for the Performing Arts: Alternative Futures
Radell, Coleman; Grossman, Allen S.Case HBS-311099-ELeadership and People ManagementRen Levy took over Lincoln Center for the Performing Arts when it was a group of warring constituents and has successfully brought a diverse group of arts organizations together.Starting at €8.20
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Seven Keys to Creativity: Lessons From Art
López-Remiro, Miguel; Stein, GuidoTechnical Note DPON-90-EInnovation and Change, Knowledge and Communication, Leadership and People ManagementThis study aims to analyze creativity and propose models for creating points of contact between artistic creativity and business creativity. The idea is to approach innovation from a unique standpoint, providing a fresh perspective from a discipline that employs innovation at its very core, the discipline of art. The intention is not to define categories, but to link two worlds that in principle are vastly different: business and art. It follow...Starting at €8.20
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Margaret Jefferson: Performance Issue at a Performing Arts Company (B)
Lyn Purdy; James O'BrienCase IVEY-9B12C025-ELeadership and People Management, StrategyThis case is a supplement to Margaret Jefferson: Performance Issue at a Performing Arts Company (A).Starting at €5.74
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Margaret Jefferson: Performance Issue at a Performing Arts Company (A)
Lyn Purdy; James O'BrienCase IVEY-9B12C024-ELeadership and People Management, StrategyThis case series describes a general manager’s decision of whether to fire an employee at a performing arts company. The scope of the case includes the organization of the company, the decision to hire the employee, his performance, and the decision to end the employment relationship. The general manager’s selection practices are described, and two role-playing exercises are included.Starting at €8.20
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Logos: The Art of Arguing for Consent
Leggett, Brian O'ConnorTechnical Note DPON-6-ELeadership and People ManagementAristotel distinguished three modes of persuasion, "the first depends on the personal character of the (ethos); the second on putting the audience into a fit state of mind (pathos); the third on the proof, or apparent proof, provided by the of the speech itself". This note discusses the third of these: logos or the art of argumentation.Starting at €8.20