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Starbucks Reinvention Strategy: Store Automation and Growth
Moscoso, Philip; Isaac Sastre Boquet; Lago, AlejandroCase OIT-13-EInformation Technologies, Service and Operations ManagementIn September 2022, Schultz presented Starbucks' new Reinvention strategy at the company's investor day in Seattle (U.S.). He claimed that the Reinvention strategy plan addressed the key issues the company faced, as follows: resolving the growing tensions with its U.S. workers, adjusting its value proposition to the shifts in consumer preferences, deploying more store automation, and reactivating its global expansion, primarily in China. During th...Starting at €8.20
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Building the AI-Powered Organization
Foutaine, Tim; McCarthy, Brian; Saleh, TamimArticle HBS-R1904C-EInformation TechnologiesArtificial intelligence seems to be on the brink of a boom. It's now guiding decisions on everything from crop harvests to bank loans, and uses like totally automated customer service are on the horizon. Indeed, McKinsey estimates that AI will add $13 trillion to the global economy in the next decade. Yet companies are struggling to scale up their AI efforts. Most have run only ad hoc projects or applied AI in just a single business process. In...Starting at €8.20
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Recruit Holdings and the Ribbon Model
Miller, Paddy; Inami, HiromiCase DPO-388-EInformation Technologies, Knowledge and Communication, Leadership and People ManagementListed on the Tokyo Stock Exchange since October 2014 with $13 billion in sales, Recruit Holdings had created and managed as many as 200 businesses and brands through separate operating divisions across Japan, the rest of Asia, Europe and the United States. The key business of Recruit was that it operated a number of platforms and services that provided client data and could be accessed by many users. But what made it work? What made it sustainab...Starting at €8.20
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Emerging Technologies: The Adventures of an IT Leader, Teaching Note
Austin, Robert D.; Nolan, Richard L.; O'Donnell, ShannonTeaching Note HBS-5504-EInformation Technologies"The Adventures of an IT Leader" invites readers to "walk in the shoes" of a new CIO, Jim Barton, as he spends a difficult year learning effective information technology leadership, sidestepping the pitfalls that make the CIO job the most volatile, high-turnover job in the business. This chapter focuses on the need for IVK's IT department to scan and track important emerging technologies. Blogging and Web 2.0 technologies provide examples of rapi...Starting at €0.00
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Why AI Can't Write This Article (Yet)
Frick, WalterArticle HBS-H03QYE-EInformation TechnologiesStarting at €8.20
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Specialisterne, Teaching Note
Austin, Robert D.; Wareham, Jonathan D.; Busquets, JavierTeaching Note HBS-608110-EInformation TechnologiesTeaching Note for [608109].Starting at €0.00
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The Palace Museum: The Future of its Digital Transformation - Teaching Note
Miao Cui, Wanling Li, Xin LiTeaching Note IVEY-W25396-EInformation Technologies, StrategyTeaching note for product W25395.Starting at €0.00
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TradeIX: Blockchain-Enabled Trade Finance in Global Supply Chains - Teaching Note
Erik Hofmann; Maximilian Enthoven; Sara FalleggerTeaching Note IVEY-8B20E016-EInformation TechnologiesTeaching note for product 9B20E016.Starting at €0.00
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Chapter Thirteen Teaching Note: Emerging Technology
Austin, Robert D.; Nolan, Richard L.; O'Donnell, ShannonTeaching Note HBS-8658-EInformation TechnologiesTeaching note for 1012BC.Starting at €0.00
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Blockchain nella filiera alimentare: Evoluzione, rivoluzione o illusione?
Boccherini Bogert, J.A.Technical Note IIST-SIIN-6-I-ITInformation TechnologiesLa nota descrive la tecnologia blockchain e il suo funzionamento (in modo didattico e semplificato), le sue caratteristiche e vantaggi, i suoi possibili ambiti di applicazione e, nello specifico, i suoi potenziali utilizzi nella catena alimentare. Successivamente, espone alcuni dei dubbi che la sua adozione e utilizzo solleva e propone un dibattito sul suo potenziale: la tecnologia blockchain è davvero così rivoluzionaria? Si tratta, al contrario...Starting at €8.20