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TWA Parts (Abridged) Teaching Note
Narayanan, V.G.; Datar, Srikant M.Teaching Note HBS-113107-EAccounting and ControlTeaching Note for 113030Starting at €0.00
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Colorscope, Inc. (Abridged), Teaching Note
Narayanan, V.G.; Datar, Srikant M.Teaching Note HBS-113108-EService and Operations ManagementTeaching Note for 113025Starting at €0.00
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Supply Chain Partners: Virginia Mason and Owens & Minor (A)
Narayanan, V.G.; Brem, LisaCase HBS-109076-EAccounting and ControlVirginia Mason Medical Center (VM) hired Owens & Minor (O&M) as its alpha vendor for medical/surgical supplies in 2004. By 2005, O&M was performing JIT and LUM services for VM, but they believed the pricing model in the industry was outdated. VM and O&M partnered to create the Total Supply Chain Cost (TSCC) pricing program, an activity-based model that assigned all the cost drivers of distribution and inventory handling to VM, but also assured O&...Starting at €8.20
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Supply Chain Partners: Virginia Mason and Owens & Minor (B)
Narayanan, V.G.; Brem, LisaCase HBS-109077-EAccounting and ControlThe epilogue to Supply Chain Partners: Virginia Mason and Owens & Minor (A), the B case details the outcome of the issues discussed in Case A; namely that Virginia Mason and Owens & Minor did implement the TSCC contract. Virginia Mason also kept the suture contract with O&M because the TSCC model was able to prove that O&M was the low-cost provider. Case B also gives results metrics, such as reduction in line items, orders, and days sales outstan...Starting at €5.74
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Guiding Professional Accountants to Do The Right Thing
Healy, Paul M.; Narayanan, V.G.; Rossano, PenelopeCase HBS-115028-EAccounting and ControlThe Ethics Advisory Committee of the Institute of Chartered Accountants in England and Wales (ICAEW) provides training and support for member Chartered Accountants to help them deal with difficult professional situations. Members can seek help through through call centers and in person meetings with accounting experts in the field to discuss how to best handle difficult situations. In addition, the Ethics Advisory Committee meets regularly to ide...Starting at €8.20
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Supply Chain Partners: Virginia Mason and Owens & Minor (A) (Abridged)
Narayanan, V.G.; Brem, LisaCase HBS-110063-EAccounting and ControlOwens & Minor (O&M) performed lean inventory services for Virginia Mason (VM) as its alpha vendor, but the outdated industry pricing model created perverse incentives and could not capture O&M's costs. Together, O&M and VM created an activity-based pricing model called the total supply chain costs (TSCC), which incented both companies to be more efficient and to streamline their distribution activities. After beta testing the TSCC for one year, V...Starting at €8.20
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Lehigh Steel (Spanish version)
Narayanan, V.G.; Donohue, Laura E.Case HBS-107S10Accounting and ControlLehigh Steel is a specialty steel manufacturer that plummeted from record profits to record losses in less than three years, driven by an inability to distinguish between profitable and unprofitable business. The scale and growth of service activities and overhead costs in an increasingly customized product line suggests that activity-based costing (ABC) could unlock the secrets of profitability. However, the high fixed-cost structure suggests th...Starting at €8.20
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Owens & Minor, Inc. (A) (Spanish version)
Narayanan, V.G.; Brem, LisaCase HBS-110S18Accounting and ControlA forward-thinking manager at Owens & Minor (O&M), a large national medical and surgical distribution company, enlisted the help of both logistics and cost managers to develop an innovative pricing schedule based on the customer's activities instead of the price of the product since the existing cost-plus pricing structure made it impossible for O&M to price services appropriately. The case also explores the customer resistance to his new proposa...Starting at €8.20
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Guiar a los contadores profesionales a hacer lo correcto
Healy, Paul M.; Narayanan, V.G.; Rossano, PenelopeCase HBS-116S11Accounting and ControlEl Comité Asesor de Ética del Instituto de Contadores Públicos de Inglaterra y Gales (ICAEW) proporciona formación y apoyo a miembros de Contadores para ayudar a hacer frente a situaciones difíciles profesionales. Los miembros pueden buscar ayuda a través a través de los centros de llamadas y reuniones en persona con la contabilidad de los expertos en el campo para discutir la mejor manera de situaciones difíciles mango. Además, el Comité Asesor ...Starting at €8.20
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La Estrategia de Captación de Clientes de Internet en Bankinter
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-104S02Accounting and ControlBankinter, un relativamente pequeño banco español, tiene una gran presencia como un proveedor de servicios financieros a Internet. Abriendo el camino a la rentabilidad a través de Internet Bankinter dará una gran ventaja competitiva sobre los bancos españoles más grandes y consolidadas. Ann Peralta, director de la red de Internet en Bankinter, debe evaluar si los miles de nuevos clientes llegando de otros portales son rentables para el banco. Per...Starting at €8.20