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Boston Lyric Opera (Spanish version)
Kaplan, Robert S.; Campbell, DennisCase HBS-109S11Accounting and ControlThe Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance process to guide the company into the future. Board members, senior managers, and artistic leaders use the Balanced Scorecard (BSC) as the focus of a multi-month strategic planning pr...Starting at €8.20
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Economics of Retail Banking Note (Spanish Version)
Frei, Frances X.; Campbell, DennisCase HBS-608S06Service and Operations ManagementEsta nota técnica del estudiante se utiliza en el tercer módulo de un curso sobre Gestión de Servicio de Operaciones, que se ocupa de cómo los administradores de servicios pueden informar a sus decisiones con los datos del cliente (606-097). Explica las operaciones financieras de la banca minorista, que destaca los desafíos que enfrenta la industria de rentabilidad. Para los bancos de Estados Unidos, es bastante común para más de la mitad de la b...Starting at €8.20
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Bank of Taiwan
Campbell, Dennis; Lau, DawnCase HBS-116058-EAccounting and ControlStarting at €8.20
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Wawa Inc.
McGarvie, Blythe; Campbell, Dennis; Stack, KristinCase HBS-114086-EAccounting and ControlRetailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year old food retailer with almost a cult-like following. With $9 billion in revenues, Wawa is the 50th largest privately-held company in the US. Learn how they have accomplished consistent 15% annual shareholder returns. The Wawa associates (name for employees) have an ESOP which plays a key role in Wawa's culture of ownership. This case explores the role of i...Starting at €8.20
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Affinity Plus, Teaching Note
Campbell, DennisTeaching Note HBS-112091-EFinanceTeaching Note for 112091.Starting at €0.00
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Shangri-La Hotels, Teaching Note
Campbell, DennisTeaching Note HBS-112090-EService and Operations ManagementTeaching Note for 108-006.Starting at €0.00
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Financial Accounting Reading: Assets, Teaching Note
Campbell, DennisTeaching Note HBS-5072-EAccounting and ControlTeaching note for 5071.Starting at €0.00
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Pilgrim Bank (A): Customer Profitability, Teaching Note
Frei, Frances X.; Campbell, DennisTeaching Note HBS-608115-ETeaching Note for 602104.Starting at €0.00
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Haier: Zero Distance to the Customer (C)
Campbell, Dennis; Meyer, Marshall; Li, Shelley XinCase HBS-115057-EAccounting and ControlStarting at €5.74
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China Resources Corporation (A) and (B), Teaching Note
Campbell, DennisTeaching Note HBS-108074-EAccounting and ControlTeaching Note for [107013] and [107015].Starting at €0.00