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Lincoln Financial Group (C)
Godes, David B.; Lane, DavidCase HBS-508030-EMarketingLFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales management by exploring the link between a shift in the firm's overall strategy (customer intimacy), the structural implementation of this strategy in the form of the creation of a new d...Starting at €5.74
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SF Express: From Delivery to E-Commerce
Zhu, Feng; Lane, DavidCase HBS-616003-EService and Operations ManagementShunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's "online-to-offline" trend in e-commerce, Heike stores allowed SF to leverage its logistics and IT expertise to differentiate itself from its rivals in express delivery. As yet unclear was whe...Starting at €8.20
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Sonoco Products Co. (C)
Groysberg, Boris; Thomas, David A.; Lane, DavidCase HBS-407063-ELeadership and People ManagementSupplements the (A) case. An abstract is not available for this product.Starting at €5.74
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Matrix Capital Management (C)
Baker, Malcolm P.; Lane, DavidCase HBS-211060-EFinanceBen Balbale, a partner at hedge fund Matrix Capital, must decide whether to exit their investment in Rovi Corporation, a company with a diverse portfolio of patents used primarily for digital interactive guides. Rovi's shares are up over 50% from the time Balbale initiated a position in the middle of 2009.Starting at €5.74
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MELF and Business Culture in the Twin Cities (C)
Rose, Clayton; Lane, DavidCase HBS-315080-ELeaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the 2008-2011 Minnesota Education and Learning Foundation's efforts to promote early childhood education for low-income children, this case series explores the nature of their engagement...Starting at €5.74
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Supply Chain Finance at Procter & Gamble
Esty, Benjamin C.; Mayfield, E. Scott; Lane, DavidCase HBS-216039-EFinanceIn April 2013, Procter & Gamble (P&G), the world's largest consumer packaged goods (CPG) company, announced that it would extend its payment terms to suppliers by 30 days. At the same time, P&G announced a new supply chain financing (SCF) program giving sStarting at €8.20
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Sonoco Products Company (A), (B), and (C), and Sonoco Products Company (A) (Abridged), Teaching Note
Groysberg, Boris; Lane, David; Thomas, David A.Teaching Note HBS-407058-ELeadership and People ManagementTeaching Note to 405-009, 405-010, 407-063 and 410082.Starting at €0.00
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Merger of Equals: The Integration of Mellon Financial and The Bank of New York (C)
Taliaferro, Ryan D.; Rose, Clayton; Lane, DavidCase HBS-210028-E[Continuation of "A" and "B" cases.] Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses - and realizing the $180 million of annual cost savings that they had promised Wall Street - were fraught with risk. Senior executives must evaluate the seriousness of the risks and identify alternative ways of integratin...Starting at €5.74
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Dow's Bid for Rohm and Haas
Esty, Benjamin C.; Lane, DavidCase HBS-211020-EFinanceThis case analyzes Dow Chemical Company's proposed acquisition of Rohm and Haas in 2008. The $18.8 billion acquisition was part of Dow's strategic transformation from a slow-growth, low-margin, and cyclical producer of basic chemicals into a higher-growthStarting at €8.20
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Global Knowledge Management at Danone (A) (Abridged)
Edmondson, Amy C.; Lane, DavidCase HBS-613003-EService and Operations ManagementThis case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assessed the company's knowledge-sharing tools and considers his options going forward. Through informal knowledge marketplaces and sharing networks, Danone had helped managers connect with each other and share good practices peer-to-peer, rather than relying on traditional hierar...Starting at €8.20