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Clarks at a Crossroads (C)
Davis, John A.; Stroh, SuzanneCase HBS-812115-EFinanceClarks (C) describes the turnaround of C&J Clarks Ltd., 1993-2002. It describes the roles of family chairman Roger Pedder, and CEO Timothy Parker, in this successful effort.Starting at €5.74
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Clarks at a Crossroads (C), Teaching Note
Davis, John A.; Stroh, SuzanneTeaching Note HBS-814114-EFinanceTeaching note for case 812115.Starting at €0.00
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J. Perez Foods (A), (B) and (C), Teaching Note
Davis, John A.; Sampson, Courtney J.Teaching Note HBS-807134-EEntrepreneurshipTeaching Note to (801-147), (801-148), and (803-163).Starting at €0.00
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The Mitchell Family and Mitchells/Richards (Spanish Version)
Edmondson, Amy C.; Hajim, Corey; Mulderry, Kelly; Davis, John A.Case HBS-610S23Service and Operations ManagementDescribe la sofisticación operativa una pequeña, de cadena de tiendas de lujo logrado a través del uso de la tecnología y el servicio al cliente "alto contacto". Una empresa de gestión familiar, Mitchell ha construido su éxito con una estrategia de servicio al cliente, conocido internamente como "abrazos". El término es engañosamente simple. mentiras verdaderas de éxito de la empresa en su mezcla de un ambiente cálido, orientado a otra cultura co...Starting at €8.20