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Children's Hospital and Clinics (B)
Edmondson, Amy C.; Nembhard, Ingrid M.; Roloff, Kathryn S.Case HBS-608073-ESupplements the (A) case. Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the ambitious change program launched over eight years earlier. It elaborates the ways in which Children's COO Julie Morath seeks to continue to improve hospital op...Starting at €5.74