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Vexations and Missed Opportunities in Group Work: Why Companies Need Enterprise 2.0 Tools
McAfee, AndrewBook Chapter HBS-5574BC-EAs organizations move toward a culture of information, group-level work and interactions among knowledge workers have become critical to companies' survival. And that means putting people in touch with each other across today's large and fragmented enterprises, tapping into the "wisdom of crowds," and giving people easier, faster, and better access to the information they need to do their jobs well-using IT. And that's a problem, because too few ...Starting at €8.20
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Rich-Con Steel (Spanish version)
McAfee, AndrewCase HBS-616S09Service and Operations ManagementOne month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty Sawyer, Rich-Con's president, must decide what action to take.Starting at €8.20