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Digital Twin: Representing the Real
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1785-EService and Operations ManagementA digital twin can be described as a digital model of a real object. But what makes it different from a prototype? How are digital twins being used in business settings outside manufacturing? How do they relate to machine learning and augmented reality? When digital twins meet their fullest potential, they enable businesses to optimize operations by managing their assets more efficiently, generating higher productivity, and reducing costs. This t...Starting at €8.20
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Data Quality and Data Engineering
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1790-EService and Operations ManagementAs companies increasingly rely on data and analytics to make decisions and improve their operations, it becomes clear that data quality can be a major issue. The insights gleaned from data analytics are useful only if the data is of high quality. This note summarizes some common issues that can result in low-quality data and explores the crucial task of data engineering. This note is taught at Darden in the second-year elective, “Digital Operat...Starting at €8.20
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The Internet of Things
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1792-EService and Operations ManagementThe Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across the internet to various systems. While the addition of more information can improve a business’s data-driven decision-making, should all businesses invest in IoT? This technical note explores IoT technologies, discusses how it is being used in industry, brings up some advantages and disadvantages, o...Starting at €8.20
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Is Governance the Key to the Metaverse?
Laseter, Timothy M.Case DARDEN-OM-1777-EService and Operations ManagementBridget Lively, an information technology consultant, was intrigued by new ideas involving potential applications of “markets” to societal problems. An avid Wikipedia editor and previously very active in developing Linux open-source software, Lively imagined applying market principles to a metaverse in such a way that it would be decentralized, open, inclusive, and democratic. As her head spun with the possibilities and challenges of creating a t...Starting at €8.20
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Competitive-Cost Analysis: Learning Curves
Laseter, Timothy M.; Schwartz, GregTechnical Note DARDEN-OM-1745-EService and Operations ManagementThis fourth note in the five-part series on competitive-cost analysis introduces the concept of the learning curve, which can be analyzed with a log-log relationship between unit cost and cumulative volume.Starting at €8.20
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Cybersecurity: Managerial Basics
Laseter, Timothy M.; Johnson, M. Eric; Sesia, AldoTechnical Note DARDEN-OM-1807-EService and Operations ManagementThis note introduces cybersecurity what it is, why it is needed, and current practices and solutions. While the broad issue of information security is a concern for governments and individuals, this note focuses on internet-related risks facing private-sector enterprises. Cybersecurity is, or should be, front and center in the minds of leaders at companies that are adopting and applying digital technologies to transform how their companies operat...Starting at €8.20
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Competitive-Cost Analysis: Experience Curves
Laseter, Timothy M.; Schwartz, GregTechnical Note DARDEN-OM-1799-EService and Operations ManagementThis final note in the five-part series on competitive-cost analysis introduces the concept of the experience curve, which can be analyzed with a log-log relationship between unit cost and cumulative volume.Starting at €8.20
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Rivian Charging Ahead
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1749Service and Operations ManagementIn fall 2021, start-up Rivian was poised to begin delivery of its first electrical vehicles (EVs) to external customers after several delays. The company had over 70,000 preorders for its R1T (pickup truck) and R1S (SUV) models. On November 11, the company went public, raising approximately $12 billion in the largest US IPO since Facebook. Early investors were bullish on Rivian. The company’s success would depend in part on the availability of ...Starting at €8.20
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Pyrex
Laseter, Timothy M.; Baran, LeenaCase DARDEN-OM-1323-EService and Operations ManagementThe global sourcing department at World Kitchen faces a make/buy decision that could result in closing a 90-year-old facility in Pennsylvania. Concerns about labor costs and capital investment both come to the fore owing to ongoing union negotiations and the upcoming need for a major refurbishment of the glass-making furnace. Although many potential suppliers offer lower labor costs, tariffs, transportation, and quality must be factored into the ...Starting at €8.20
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dVider LLC
Laseter, Timothy M.; Lian, Pat; Toussaint, SheldonCase DARDEN-OM-1361-EService and Operations ManagementConsultants have been engaged to recommend the ideal operations strategy for Stickers by dVider, to support a dramatic increase in demand anticipated by the company as a result of its aggressive growth strategy. After reviewing dVider’s current operations, including a rigorous examination of its key cost drivers, students are asked to consider if outsourcing could benefit the various growth opportunities under consideration, whether the potential...Starting at €8.20