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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733-EService and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven succStarting at €8.20
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A Rock and a Hard Place: The Conundrum of Online Grocery after COVID
Laseter, Timothy M.; Lert, DevinCase DARDEN-OM-1733Service and Operations ManagementIn the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with different omnichannel strategies, but none had proven successful. e-Grocery presented significant challenges for brick-and-mortar retailers, and in an industry characterized by thin margins and price-conscious consumers, grocers were struggling to achie...Starting at €8.20
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Re:Build Manufacturing—Reimagining the Conglomerate
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1757-EService and Operations ManagementIn October 2021, Miles Arnone, CEO of Re:Build Manufacturing (Re:Build), was thinking about Re:Build’s next acquisition. Arnone contemplated the pros and cons of each of three candidate companies and anticipated discussing with his colleagues the resultsStarting at €8.20
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Re:Build Manufacturing—Reimagining the Conglomerate
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1757Service and Operations ManagementIn October 2021, Miles Arnone, CEO of Re:Build Manufacturing (Re:Build), was thinking about Re:Build’s next acquisition. Arnone contemplated the pros and cons of each of three candidate companies as he prepared for a discussion with his colleagues. His asStarting at €8.20
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Three Notch’d: Economies of Scale in Brewing
Laseter, Timothy M.; Morris, JackCase DARDEN-OM-1750-EService and Operations ManagementIn August 2021, George Kastendike, CEO of Three Notch’d Brewery (Three Notch’d) in Charlottesville, Virginia, laid down the phone as he finished a conference call with two of his early investors. In the eight years since Three Notch’d was founded, the company had performed well and opened multiple facilities both in and outside of Charlottesville. The brewery had also emerged as a well-known regional player whose products could be purchased at gr...Starting at €8.20
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Sarak Wholesale: Wishing for Control
Laseter, Timothy M.Case DARDEN-OM-1570-EService and Operations ManagementThe owner of a Cape Town, South Africa–based business, Sarak Wholesale Supplies, struggles to manage his cash flow and get his inventory under control (Sarak Wholesale has no formal order-cycle process). To improve the level of service Sarak Wholesale provided to its clients, he would need to formalize its ordering procedures.Starting at €8.20
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Dollar Tree Logistics - Teaching Note
Laseter, Timothy M.Teaching Note DARDEN-OM-1180TN-EService and Operations ManagementTeaching note for product OM-1180Starting at €0.00
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Cooking.com
Laseter, Timothy M.; Rabinovich, Elliot; Ryan, MichaelCase DARDEN-OM-1321-EService and Operations ManagementThe president and founder of Cooking.com is examining the concept of cost-to-serve in her Internet retailing company. The need for continued sales growth, coupled with the necessity of keeping costs down, puts pressure on her to make sure that the company’s capacity-constrained fulfillment center carries products that offer the greatest profit potential, not just the highest gross margins. The company is already operating with a variety of fulfil...Starting at €8.20
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Grayson Wholesale: Wishing for Control
Laseter, Timothy M.Case DARDEN-OM-1590-EService and Operations ManagementThe owner of a Cape Town, South Africa-based business, Grayson Wholesale Supplies, struggles to manage his cash flow and get his inventory under control (Grayson Wholesale has no formal order-cycle process). To improve the level of service Grayson Wholesale provided to its clients, he would need to formalize its ordering procedures.Starting at €8.20
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Cybersecurity: Managerial Basics
Laseter, Timothy M.; Johnson, M. Eric; Sesia, AldoTechnical Note DARDEN-OM-1807-EService and Operations ManagementThis note introduces cybersecurity what it is, why it is needed, and current practices and solutions. While the broad issue of information security is a concern for governments and individuals, this note focuses on internet-related risks facing private-sector enterprises. Cybersecurity is, or should be, front and center in the minds of leaders at companies that are adopting and applying digital technologies to transform how their companies operat...Starting at €8.20