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Cisco ve el futuro
Chambers, John; Fryer, Bronwyn; Stewart, Thomas A.Article HBS-R0811DLeadership and People ManagementDurante sus casi 14 años al frente del gigante de redes Cisco Systems, Chambers ha desarrollado una capacidad extraordinaria para las tendencias del mercado sentido mucho antes de que otros lo hagan. Predijo, por ejemplo, que la transmisión de voz podría ser libre mucho antes de que las redes de ordenadores, incluso podría llevarlo. Y Cisco fue uno de los primeros en pasar de los centros de llamadas de servicio al cliente basado en web. Ver el fu...Starting at €8.20
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El caso HBR: Llegó la hora de hacer una movida lateral
Fryer, BronwynArticle HBS-R0911BLeadership and People ManagementCuando una compañía de seguros del Reino Unido está plagada de un escándalo de fraude de valores que da como resultado la destitución del director general, el director de recursos humanos aprovecha la oportunidad para sacudir la cultura con un reemplazo negrita. Sin embargo, el presidente de la junta no se siente cómodo con esa estrategia, prefiriendo centrarse en los candidatos de un sello más tradicional. ¿Hasta dónde puede - y debe - el direct...Starting at €8.20
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El caso HBR: La ola de despidos
Fryer, BronwynArticle HBS-R0903ALeadership and People ManagementAstrigo está en problemas. La cadena de mejoras para el hogar ha perdido su pronóstico de ganancias mal y las ventas están cayendo. Una reducción del 10% en el aspecto personal como la única opción. Despidos, sin embargo, podrían debilitar el compromiso de toda la vida del minorista a los empleados y la capacidad de ofrecer sus servicios al cliente famoso. Pero tocando efectivo reservado para adquisiciones estratégicas va en contra de los valores...Starting at €8.20
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El caso HBR: Cuando su colega lo sabotea
Fryer, BronwynArticle HBS-R0811ALeadership and People ManagementMarcos Landstad, relativamente nuevo en la división de banca de inversión de CliffBank, tiene un veterano compañero de equipo, Nicole Collins, que parece ser un aliado fiable. Sin embargo, cuando Mark necesita su ayuda para localizar información vital para su parte de una presentación que van a hacer juntos, ella finge ignorancia. Durante la reunión, Nicole produce los datos de la nada y sorprende a los asistentes con su análisis. Perder el equil...Starting at €8.20
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El liderazgo perdurable
McCullough, David; Fryer, BronwynArticle HBS-R0803BLeadership and People ManagementEl historiador David McCullough, dos veces ganador del premio Pulitzer y conocido presentador de televisión pública, ha pasado su carrera en el pensamiento acerca de las cualidades que hacen que un gran líder. Sus libros, entre ellos Truman, John Adams, y 1776, ilustran su convicción de que incluso en los momentos más oscuros de los Estados Unidos los pasados ??de moda virtudes del optimismo, el trabajo duro, y la fuerza de carácter soportar. En ...Starting at €8.20
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Moonlighter (HBR Case Study and Commentary)
Fryer, Bronwyn; Jensen, Bill; Lepatner, Barry; Kimmel, Jean; Conway, Karen; Davis, Stan; Davis, SandraArticle HBS-R0211A-ELeadership and People ManagementJeremy Hicks, Zagante Systems' lead programmer, walks into the office at eight o'clock on a Sunday night and does a double take when he spots his boss, Melanie. She's equally surprised to find she isn't alone. Before leaving for the evening, Melanie pays Jeremy a visit, only to discover that he isn't hard at work on Zagante's new product--he's programming a game for another company. The next day over lunch, Melanie confronts Jeremy and lets him k...Starting at €8.20
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When No News Is Good News (HBR Case Study and Commentary)
Fryer, Bronwyn; Hall, John R.; Mitroff, Ian; Cohn, Robin; Schoem, Alan H.Article HBS-R0104A-ELeadership and People ManagementFor as long as can be remembered, BestBaby Corp., a manufacturer of baby equipment and furniture, has enjoyed a solid reputation with retailers, a good track record with consumers, and a supportive relationship with stockholders. But then the child of a celebrity is injured when her stroller tips over because its brakes failed. The media go wild, and CEO Greg James finds himself in uncharted territory. The morning after the accident, Greg calls a...Starting at €8.20
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When Your Colleague Is a Saboteur (HBR Case Study and Commentary)
Fryer, BronwynArticle HBS-R0811A-ELeadership and People ManagementMark Landstad, relatively new to CliffBank's investment banking division, has a veteran teammate, Nicole Collins, who appears to be a reliable ally. However, when Mark needs her help in locating vital information for his part of a presentation they will be doing together, she feigns ignorance. During the meeting, Nicole produces the data out of the blue and wows the attendees with her analysis. Knocked off balance by the sabotage, Mark clumsily s...Starting at €8.20
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The Layoff (HBR Case Study and Commentary)
Fryer, BronwynArticle HBS-R0903A-ELeadership and People ManagementAstrigo is in trouble. The home improvement chain has missed its earnings forecast badly and sales are falling. A 10% reduction in staff looks like the only choice. Layoffs, however, would undermine the retailer's longtime commitment to employees and the ability to provide its famed customer service. But tapping cash reserved for strategic acquisitions goes against the firm's values, too. What should the CEO do? Four experts comment on this ficti...Starting at €8.20
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A Conversation with Psychologist Howard Gardner (Spanish version)
Fryer, Bronwyn; Gardner, HowardArticle HBS-R0703BLeadership and People ManagementBusiness leadership has become synonymous in the public eye with unethical behavior. Widespread scandals, massive layoffs, and inflated executive pay packages have led many to believe that corporate wrongdoing is the status quo. That's why it's more important than ever that those at the top mend relationships with customers, employees, and other stakeholders. Professor Gardner has spent many years studying the relationship between psychology and ...Starting at €8.20