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Reign of Zero Tolerance (HBR Case Study and Commentary)
Gerson, Ben; Parker, Janet; Volokh, Eugene; Halloran, Jean; Cherkasky, Michael G.Article HBS-R0611A-ELeadership and People ManagementSimon Pemberton, a materials chemist at Applied Devices, is escorted by security guards to the company parking lot, where an HR manager tells him he's fired. Until that moment, things seemed to be going well. Simon had known, of course, about AD's zero-tolerance program, but it hadn't occurred to him that he'd violated it--particularly since his unauthorized e-mailing and Internet use were meant to serve the goal of scientific inquiry. Don Hardee...Starting at €8.20