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Congestion in Café 67
Landel, Robert D.; Boes, SeanCase DARDEN-OM-1550-EService and Operations ManagementIn this exercise the manager of Café 67 asks for help dealing with the large queues of students during the Darden school's second coffee (approximately 20 minutes) who all want lunch at the same time.Starting at €8.20
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Bank Office Simulation Tutorial and Technical Note
Landel, Robert D.; Porter, Christopher; Mexis, GeorgeTechnical Note DARDEN-OM-1549-EService and Operations ManagementTutorial and tech note combined to introduce students to model building and outputs in AnyLogic.Starting at €8.20
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Congestion in Café 67: Model Documentation and Guide
Landel, Robert D.; Boes, SeanTechnical Note DARDEN-OM-1552-EService and Operations ManagementThe purpose of this document is to describe each step in the development of a model for the exercise “Congestion in Café 67.” The system itself is described in Appendix 1. A short and simple description of the model’s objects is included in Appendix 2.Starting at €8.20
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Accounts Payable at Rockwell Collins: Process Simulation Model Note
Landel, Robert D.; Mexis, Georgios; Porter, ChristopherTechnical Note DARDEN-OM-1554-EService and Operations ManagementThe note provides documentation of a process simulation model that was prepared to simulate the invoicing work of 16 accounts payable analysts described in the case "Accounts Payable at Rockwell Collins" written by Professor Philip C. Jones, Tippie College of Business, University of Iowa.Starting at €8.20
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A Late Night at The Virginian Restaurant
Landel, Robert D.; Boes, SeanExercise DARDEN-OM-1551-EService and Operations ManagementIn this exercise, the manager of The Virginian, a small restaurant and bar in Charlottesville, has asked for help in reducing the average queue size at its bar. The Virginian prides itself on its fast and consistent service. (View the video at http://thevirginiancville.com/.) Students are offered four scenarios to guide their analyses. Students conduct analyses by preparing a simulated model on their own or using a simulation created with AnyLogi...Starting at €8.20
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A Late Night at The Virginian Restaurant: Model Documentation and Guide
Landel, Robert D.; Boes, SeanTechnical Note DARDEN-OM-1553-EService and Operations ManagementThe purpose of this document is to describe each step in the development of a model for the case “A Late Night at The Virginian Restaurant” (UVA-OM-1551).Starting at €8.20
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The Ballance Agri-Nutrients Challenge
Landel, Robert D.; Deitemeyer, Philip; Goldberg, RebeccaCase DARDEN-OM-1475-EService and Operations ManagementIn June 2010, Greg Delaney began a four-week executive development program known as TEP at the Darden Graduate School of Business Administration. Delaney worked at New Zealand’s largest fertilizer manufacturer Ballance Agri-Nutrients (BAN) as general manager of distribution and logistics. In this role he was responsible for overseeing 45 distribution centers. He was highly interested in the culture of continuous process improvement (CPI) and hope...Starting at €8.20
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Prospective Student Visits to the Darden School: Process Improvement (A)
Landel, Robert D.; Veith, JohnCase DARDEN-OM-1476-EService and Operations ManagementExamining the effectiveness of the class visitation process at the Darden School had always been a high priority for the Office of Admissions due to its key role in connecting with qualified, enthusiastic applicants. Anecdotal feedback suggested that prospective students considered their visits productive and enjoyable and that they were energized by the Darden classroom experience; however, weaknesses in the visitation process had also been part...Starting at €8.20
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The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (B) - Teaching Note
Landel, Robert D.; Temkin, JacquelineTeaching Note DARDEN-OM-1610TN-EService and Operations ManagementTeaching Note for product OM-1610Starting at €0.00
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The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A) - Teaching Note
Landel, Robert D.; Temkin, JacquelineTeaching Note DARDEN-OM-1608TN-EService and Operations ManagementTeaching Note for product OM-1608Starting at €0.00