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Preference for Sequences: Rock Loud and Proud Music Set List
Baucells, Manel; Yemen, GerryCase DARDEN-QA-0856-EDecision AnalysisNumerous situations require sequencing objects. Several factors can be taken into account, such as creating contrast, avoiding satiation, satisfying impatience, or managing anticipation and recall. In this case, the music director of a rock and roll band uses sequencing to order a band’s set list for an upcoming concert. Although the lead singer has chosen 15 songs the music director wants to use her expertise in understanding what factors in a s...Starting at €8.20
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Fusión Química (C)
Baucells, Manel; Müller-Trede, JohannesCase AD-364Decision AnalysisTal como sucedía en las partes (A) y (B) de este caso, Química del Vallés tiene que decidir cuántas unidades producir antes de conocer la demanda. Sin embargo, ahora la empresa afronta dos demandas inciertas, lo cual motiva la introducción de la simulación de Montecarlo como un instrumento de análisis capaz de abordar este problema. Este caso está basado en el caso "Química del Vallés (C)" de los profesores manuel Baucells y Dana K Clyman (AD-256...Starting at €5.74
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The 10th at Riviera - Teaching note
Baucells, ManelTeaching Note DARDEN-QA-0953TN-EDecision AnalysisTeaching note for product QA-0953Starting at €0.00
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Tesla and the Future of Autonomous Driving - Teaching Note
Baucells, ManelTeaching Note DARDEN-QA-0911TN-EDecision AnalysisTeaching note for product QA-0911Starting at €0.00
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Tesla, Inc.: Supercharging Auto Sales - Teaching Note
Baucells, Manel; Maiden, Stephen E.Teaching Note DARDEN-QA-0915TN-EDecision AnalysisTeaching Note of Product QA-0915Starting at €0.00
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The Pelayo Family Plays Roulette - Teaching note
Bodily, Samuel E.; Pfeifer, Phillip E.; Baucells, ManelTeaching Note DARDEN-QA-0850TN-EDecision AnalysisTeaching note for product QA-0850Starting at €0.00
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Vitaliy’s Purchase Decision
Baucells, Manel; Dydyshka, VitaliyExercise DARDEN-QA-0861-EDecision AnalysisThis short case presents the trade-offs that Vitaliy faces before purchasing a car. The case contains a consequence table showing five different cars and how they fare on six attributes, including price, user ratings, torque, fuel consumption, and engine power. The case is ideal to introduce the multiattribute methodology.Starting at €8.20
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CSR Bonus at CapTech
Baucells, Manel; Ellis, ShawnCase DARDEN-QA-0918-EDecision AnalysisThis case follows Anisha Anderson, who has had three of her customer service representatives (CSRs) quit. Her job is to think about how she can adjust the CSR training and bonus program to promote retention in the department, which has been a cause of concern for a while.Starting at €8.20
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Resolving Trade-Offs: From Simple Heuristics to Multicriteria Analysis
Baucells, ManelTechnical Note DARDEN-QA-0914-EDecision AnalysisThis note discusses a variety of methods to assist intuition in complex situations with multiple objectives and a potentially large set of alternatives. It begins with heuristic rules, which are relatively simple ways to sort out alternatives without thinking too much about trade-offs. After discussing the reliability of such rules, it moves to multicriteria analysis, which is a more rational method of balancing conflicting objectives.Starting at €8.20
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The Conundrum of Contingent Free Shipping
Baucells, Manel; Lert, DevinCase DARDEN-QA-0939-EDecision AnalysisThis case uses the intent to make an online purchase of a clothing item to explore the role intuition may play in shopping decisions. Two criteria, price and quality, are identified as being important, and the protagonist is presented with another attribute: shipping cost. Because consumers may not expect to pay for shipping, they may be willing to buy an item that otherwise would not be attractive when doing so is rewarded with free shipping.Starting at €8.20