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Capacidad de cambio
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-55Leadership and People ManagementEsta nota técnica de capacidad de cambio tiene como objetivo ayudar al desarrollo personal de la competencia directiva de capacidad de cambio. Vivimos en tiempos acelerados donde el cambio no es algo a esperar, sino algo que sucede ininterrumpidamente, sin solución de continuidad. Para las organizaciones, el cambio no es un lujo, sino una necesidad de supervivencia. La empresa debe ser capaz de liderar e implementar el cambio. Para ello necesita ...Starting at €8.20
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El proceso de comunicación. Cómo mejorar en comunicación
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-51Leadership and People ManagementEsta nota técnica tiene como objetivo ayudar al desarrollo personal de la competencia directiva de comunicación. La comunicación es la base de toda relación interpersonal, la base del correcto funcionamiento de cualquier organización, incluida la empresa. Diversos estudios señalan que el rendimiento global de la empresa está directamente relacionado con la calidad de la comunicación de los directivos. Procede entonces examinar nuestra forma de co...Starting at €8.20
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Basics in Work Motivation
Espejo, Alvaro; Cardona Soriano, PabloTechnical Note DPON-10-ELeadership and People ManagementThis technical note gives an overview of a range of theories of workplace motivation, placing them in three categories: content theories, process theories and consequence theories. It also puts forward a new theory based on consequences (the OBT), a reformulation of Juan A. Pérez-López's theoryStarting at €8.20
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Trust in Boss-Subordinate Relationships
Elola, Aitziber; Cardona Soriano, PabloTechnical Note DPON-12-ELeadership and People ManagementThis note explains how trust between bosses and subordinates is gained and lost. It annalyzes the personal factors and key forms of behaviour that result in trust. It also explains the impact of trust on bosses' power and authority.Starting at €8.20
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Competency-Based Leadership
García, Pilar; Cardona Soriano, PabloTechnical Note DPON-11-ELeadership and People ManagementThis technical note proposes an understanding of leadership based on competencies. It analyzes the minimum conditions necessary for leadership to exist, how leadership develops, and different leadership profiles.Starting at €8.20
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Customer Orientation
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-52-ELeadership and People ManagementThis technical note aims to help the personal development of management's customer orientation capacity. The customer is the reason why any company exists. Today, customers are better educated and better trained, more selective and demanding, and they have a greater capacity for choice. As such, customer orientation is more important than ever for the survival of the company. If a company wishes to develop a customer orientation culture capable o...Starting at €8.20
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Conflict Management (French Version)
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-53-FRLeadership and People ManagementThis technical note is intended to help develop the competence of conflict management. We all know from experience that conflict is a fact of life. And it is not always a bad thing. On the contrary, it can be very positive and stimulating, provided it is kept within certain limits. There are two dimensions to any conflict: rational and emotional. Problems arise when emotional harmony is disrupted. Conflict is a dynamic phenomenon and goes through...Starting at €8.20
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Conflict Management (Portuguese Version, Brazil)
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-53-PBLeadership and People ManagementThis technical note is intended to help develop the competence of conflict management. We all know from experience that conflict is a fact of life. And it is not always a bad thing. On the contrary, it can be very positive and stimulating, provided it is kept within certain limits. There are two dimensions to any conflict: rational and emotional. Problems arise when emotional harmony is disrupted. Conflict is a dynamic phenomenon and goes through...Starting at €8.20
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The Communication Process: How to Improve Your Communication
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-51-ELeadership and People ManagementThe aim of this technical note is to aid the personal development of management's communication abilities. Communication is the basis of all interpersonal relationships and of the smooth running of any type of organization, including companies. Several studies have shown that a company's global performance is directly related to the quality of its managers' communication. The note then goes on to examine how we communicate, as a first step to ach...Starting at €8.20
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Conflict Management
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-53-ELeadership and People ManagementThis technical note is intended to help develop the competence of conflict management. We all know from experience that conflict is a fact of life. And it is not always a bad thing. On the contrary, it can be very positive and stimulating, provided it is kept within certain limits. There are two dimensions to any conflict: rational and emotional. Problems arise when emotional harmony is disrupted. Conflict is a dynamic phenomenon and goes through...Starting at €8.20