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Creatividad e innovación. Cómo fomentarlas
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-54Leadership and People ManagementEsta nota técnica tiene como objetivo ayudar al desarrollo personal de la competencia directiva de creatividad. Una empresa no es creativa e innovadora de por sí, como ente abstracto. Si lo es, es porque las personas que la integran son creativas. Ahora bien, el talento creativo ¿es sólo propiedad de unos pocos privilegiados o cualquier ser humano puede desarrollarlo? El talento se compone de actitud y aptitud, es decir, de predisposición y capac...Starting at €8.20
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El propósito de Makonsa (E)
Almandoz, John; Cardona Soriano, Pablo; Chinchilla, Nuria; Rey, CarlosCase DPO-772Leadership and People ManagementEste ejercicio sirve para aprender a utilizar la dirección por objetivos y misiones como metodología de implantación de la misión en la empresa. Los participantes se dividen en cuatro equipos, que representan cuatro departamentos básicos de la empresa. Cada equipo tiene que desarrollar las misiones participadas, los indicadores y los objetivos para contribuir a la misión de la empresa. Este caso está basado en "La misión de Makonsa (B)" , DPO-429...Starting at €5.74
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L.L.Bean Latin America - Teaching Note
Cardona Soriano, Pablo; Garrido J. P.Teaching Note FHT-39-ELeadership and People ManagementL.L.Bean is the world's leading cataloger in the outdoor specialty field. In the 87 years since its founding it has grown from a one-room operation producing and selling a single product, to selling 16,000 different items, with customers in 147 countries around the world. Meeting the needs of customers outside the U.S. entails many difficulties. Key to L.L.Bean's success is its strong culture. The case is intended to provide students with the bas...Starting at €0.00
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Coaching at Banco Azucarero de Cali (A) and (B) - Teaching Note
Susaeta Erburu, Lourdes; Cardona Soriano, Pablo; Pin Arboledas, José RamónTeaching Note DPOT-8-ELeadership and People ManagementNote prepared as an aid to instructors in the classroom use of cases DPO-34-E and DPO-35-E, Coaching at Banco Azucarero de Cali (A) and (B).Starting at €0.00
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"Coaching" at Banco Ganadero-BBVA (A)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCase DPO-143-ELeadership and People ManagementMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Starting at €8.20
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The Purpose of Makon USA (A)
Cardona Soriano, Pablo; Chinchilla, Nuria; Rey, Carlos; John AlmandozCase DPO-746-ELeadership and People ManagementThis case focuses on implementing a purpose and missions-based management approach in order to change a company's culture and boost performance. A new general manager has taken charge of Makon USA, a company that produces and markets machinery for the construction industry. The Management Committee is tasked with overseeing the development of the purpose and missions of the company's three departments (sales, technical and production) and two sup...Starting at €8.20
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The Purpose of Makon USA (B)
Cardona Soriano, Pablo; Chinchilla, Nuria; Rey, CarlosCase DPO-747-ELeadership and People ManagementThis case focuses on implementing a purpose and missions-based management approach in order to change a company's culture and boost performance. A new general manager has taken charge of Makon USA, a company that produces and markets machinery for the construction industry. The Management Committee is tasked with overseeing the development of the purpose and missions of the company's three departments (sales, technical and production) and two sup...Starting at €5.74
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Evaluación y desarrollo de las competencias directivas
Cardona Soriano, Pablo; Chinchilla, NuriaTechnical Note FHN-320Leadership and People ManagementEsta nota recoge los diferentes tipos de competencias directivas (estratégicas e intratégicas) y de eficacia personal, así como el modo de desarrollarlas. Las competencias directivas son una herramienta de cambio cultural.Starting at €8.20
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"Coaching" at Banco Ganadero-BBVA (A) (Portuguese Version, Portugal)
Pin Arboledas, José Ramón; Cardona Soriano, Pablo; Susaeta Erburu, Lourdes; Serrano, GermánCase DPO-143-PPLeadership and People ManagementMerged and revised version of cases DPO-34-E and DPO-35-E Coaching at Banco Azucarero de Cali (BAC) (A and B). DPO-34 This case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed. DPO-35 In Case (B), the ar...Starting at €8.20
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Orientación al cliente
Wilkinson, Helen; Cardona Soriano, PabloTechnical Note DPON-52Leadership and People ManagementEsta nota técnica tiene por objeto ayudar al desarrollo personal de la competencia directiva de orientación al cliente. La razón de ser de cualquier empresa es el cliente. Hoy, el cliente está más informado y formado, es más selectivo y exigente, y tiene mayor capacidad de elección. Por tanto, la orientación al cliente se hace más necesaria que nunca para la supervivencia de la empresa. Si se desea anclar una cultura de orientación al cliente, qu...Starting at €8.20