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Healy Hudson: e-Sourcing Solutions
Sachon, MarcCase P-1019-EInformation Technologies, Service and Operations ManagementBased in Munich, Bavaria, the company is a pioneer in the world of e-procurement. It has developed an online purchasing system for the Business-to-Business sector. In the fall of 2000 it is selling two e-commerce products: Impact Ordering and Impact Sourcing. The former is a simple electronic catalog ordering system; the latter is designed for the sourcing of complex goods.Starting at €8.20
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e-Procurement Primer
Sachon, MarcTechnical Note PN-414-EService and Operations ManagementThis note looks at a key link in the supply chain, procurement, from a B2B perspective. It presents various forms of electronic purchasing and the types of goods they can be used for.Starting at €8.20
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Healy Hudson: e-Sourcing Solutions (Portuguese Version, Brazil)
Sachon, MarcCase P-1019-PBInformation Technologies, Service and Operations ManagementBased in Munich, Bavaria, the company is a pioneer in the world of e-procurement. It has developed an online purchasing system for the Business-to-Business sector. In the fall of 2000 it is selling two e-commerce products: Impact Ordering and Impact Sourcing. The former is a simple electronic catalog ordering system; the latter is designed for the sourcing of complex goods.Starting at €8.20
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Principales conceptos del e-Procurement
Sachon, MarcTechnical Note PN-414Service and Operations ManagementEsta nota estudia un enlace clave en la cadena de aprovisionamiento, la compra, desde la perspectiva de las transacciones electrónicas entre empresas (B2B). La nota presenta varias formas de compra electrónica y las herramientas que conviene utilizar para cada categoría de producto.Starting at €8.20
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The Amango Project: Taking Online DVD Rental to Germany - Teaching Note
Sachon, MarcTeaching Note PT-44-EService and Operations ManagementNote prepared as an aid to instructors in the classroom use of case P-1068-E The Amango Project: Taking Online DVD Rental to Germany.Starting at €0.00
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The Amango Project: Taking Online DVD Rental to Germany
Sachon, MarcCase P-1068-EService and Operations ManagementThe case describes an innovative approach to online DVD rental pioneered by Netflix in a sector hampered by short life-cycle products (movies). The industry has a supply chain that is prone to misaligned incentives between echelons, resulting in product shortages and poor customer satisfaction. Amango hopes to import this business concept pioneered by Netflix to Germany. To be able to do so, the company must copy Netflix's operating system and ma...Starting at €8.20
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Netflix: Online Rental of DVDs - From Clicks to Bricks & Flix
Sachon, MarcCase P-1057-EInformation Technologies, Service and Operations ManagementNetflix offers online rental of movie DVDs. The company was founded in 1998 and within 5 years had acquired more than one million subscribers (making it grow faster than AOL). It presents a new model for value appropriation in the entertainment sector and has strategic implications both for the movie studios as for the largest movie rental chain. Netflix uses the strengths of each of its building blocks: the highly flexible and adaptable nature ...Starting at €8.20
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Aldi: Disruptor Disrupted?
Sachon, MarcCase OIT-10-EService and Operations ManagementAldi is the inventor of the hard discount model, copied by Lidl and Mercadona (amongst others) The case explains the history and operating model of Aldi, starting from its origins in 1913 to its challenges in 2023 with presence in Europe, USA, Australia and China. The case allows a detaled analysis of how the business model of hard discount works, how Aldi has been able to gr from a 35 sqm store to a ?100 billion retail giant - and how the compa...Starting at €8.20
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Jacques DePaul
Keppel, Michael; Sachon, MarcCase P-1132-EInnovation and Change, Service and Operations Management, StrategyThe case describes an ethical dilemma involving Jacques DePaul, a restructuring expert who is a partner with the turnaround consulting firm Novum Partners. Faced with the acquisition of a restructuring case, ChezNous, he has to decide whether to follow the guidelines set by his partnership or to adapt the terms of the engagement in keeping with the situation of the company and its stakeholders. ChezNous is a multi-billion-euro retailer based in F...Starting at €8.20
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Netflix: The Streaming Challenge
Sachon, MarcCase P-1114-EService and Operations ManagementThe case describes the history and business model of Netflix, a worldwide leading company in movie rentals. From its beginnings in 1997/98, the Los Gatos, California-based company has focused on developing a movie rental business model that uses superior customer intelligence to ensure high customer satisfaction, while being able to use customer analytics to manage service-related costs and its bottom line. With the switch from being primarily a ...Starting at €8.20