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Liderando en una crisis: Donaciones tóxicas al MIT (B)
Armstrong, Angus; de la Cierva, YagoCase DPO-755Business Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementEn 2019, los medios revelaron que el Media Lab del MIT estaba aceptando donaciones de alguien rico que había sido condenado por mala conducta sexual, y, más recientemente, como depredador en serie. Las partes interesadas internas y externas reaccionaron con desprecio e ira. La primera reacción del Media Lab fue insuficiente, y su director tuvo que dimitir. El problema pasó, entonces, al presidente del MIT. La Parte B cubre las iniciativas de recu...Starting at €5.74
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Leadership in Crisis: Toxic Donations at MIT (B)
Armstrong, Angus; de la Cierva, YagoCase DPO-755-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementIn 2019, media revealed that the MIT Media Lab was accepting donations from a wealthy individual who had been convicted of sexual misbehavior in the past, and more recently as a serial predator. Internal and external stakeholders reacted with contempt and anger. Media Lab first reaction was insufficient, and its director had to resign. The problem then passed to the president of MIT. Part B covers the initiatives for recovery and renewal.Starting at €5.74
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Chick-fil-A: Bocadillos y guerras culturales (B)
de la Cierva, Yago; Notario, EduardoCase DPO-736Business Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyChick-fil-A, la cadena de comida rápida de Estados Unidos, fue objeto de varios boicots promovidos por organizaciones defensoras de los derechos de los grupos LGTBI+ tras las declaraciones públicas del CEO en relación con sus creencias religiosas y debido al apoyo económico de la compañía a organizaciones contrarias al reconocimiento jurídico del matrimonio entre personas del mismo sexo. Los años siguientes, la compañía siguió creciendo y, al mis...Starting at €5.74
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The "Nut Rage Incident" - Corporate Culture in Crisis
Herrera Espaliat, Felipe; de la Cierva, YagoCase DPO-468-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementThis case describes the events that triggered a corporate crisis at Korean Air in December 2014. The case provides the time line of events while also identifying the company's shortcomings in conflict management, as well as the communication missteps it took and how these blunders weakened the relationship between the company and its various stakeholders. The case illustrates, step by step, how the company's mistakes kept snowballing until a top ...Starting at €8.20
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Porcelanosa y la guerra en Ucrania (A): Un dilema de asuntos públicos y reputación
Bárcena Dahl, Ignacio; Bueno González, Lucía; de la Cierva, YagoCase DPO-818Knowledge and Communication, Leadership and People Management, StrategyEn el 2022, una empresa española de cerámica se ve envuelta en una controversia mediática cuando el presidente de Ucrania, invitado a hablar ante el Parlamento español, menciona su nombre al citar varias compañías colaboradora de Rusia. Se trata de una acusación grave y falsa: la empresa había dejado de comercializar sus productos en la Federación Rusa hacía meses, cumpliendo las condiciones del embargo impuesto por la Unión Europea. Las acusacio...Starting at €8.20
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Porcelanosa and the war in Ukraine (A): A public affairs and reputational dilemma
Bárcena Dahl, Ignacio; Bueno González, Lucía; de la Cierva, YagoCase DPO-818-EKnowledge and Communication, Leadership and People Management, StrategyIn 2022, a Spanish ceramics company finds itself embroiled in a media controversy when the president of Ukraine, invited to speak before the Spanish parliament, identifies it as one of several Spanish businesses operating in Russia. The allegation is serious and false: The company had stopped marketing its products in the Russian Federation months earlier, in compliance with the terms of the embargo imposed by the European Union. The accusations ...Starting at €8.20
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Porcelanosa and the war in Ukraine (B): A public affairs and reputational dilemma
Bárcena Dahl, Ignacio; Bueno González, Lucía; de la Cierva, YagoCase DPO-819-EKnowledge and Communication, Leadership and People Management, StrategyIn 2022, a Spanish ceramics company finds itself embroiled in a media controversy when the president of Ukraine, invited to speak before the Spanish parliament, identifies it as one of several Spanish businesses operating in Russia. The allegation is serious and false: The company had stopped marketing its products in the Russian Federation months earlier, in compliance with the terms of the embargo imposed by the European Union. The accusations ...Starting at €5.74