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Comunicar la obra social "la Caixa": Cambiar para preservar lo esencial: el alma no cambia
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581Knowledge and CommunicationEn este caso se analiza el papel de la comunicación en una entidad centenaria como el Grupo "la Caixa" en el siglo XXI. Se examina su Plan Estratégico 2011-2014, que se sintetiza bajo el lema "Marcar la diferencia" y que se asienta sobre los valores fundacionales de liderazgo, confianza y compromiso social. El giro que ha dado la entidad con este Plan da mayor relevancia que nunca al valor estratégico de la comunicación.Starting at €8.20
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Communicating "la Caixa" Welfare Projects: Changing to preserve what is essential: the soul does not change
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581-EKnowledge and CommunicationThis case study examines the role of communication in a century-old institution like the "la Caixa" Group in the 21st century. It considers the 2011 - 2014 Strategic Plan that is summarized under the slogan "Making the difference" and is based on the core values of leadership, trust and social commitment. This plan has changed the direction of the institution, placing more importance than ever on the strategic value of communication.Starting at €8.20