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El Plan de Reagan
Lodge, George C.Case HBS-302S39EconomicsContiene la dirección del presidente Reagan al Congreso en febrero de 1981 en el que propone $ 49 mil millones en recortes presupuestarios y reducciones de impuestos. También contiene el memorándum de David Stockman "Dunkerque económica" de noviembre de 1980. Las exhibiciones contienen datos económicos. Propósito es proporcionar una oportunidad para analizar y evaluar los supuestos de Reagan.Starting at €8.20
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XP: Dual Track Financing Alternatives
Di Maggio, Marco; Levindo, Pedro; Larangeira, CarlaCase HBS-221029-EKnowledge and CommunicationBrazil presented an enormous market opportunity to offer more financial services to millions of new investment clients, but future growth would require additional funding. By the end of 2016, Brazil s stock market began to show signs of recovery after a two-year performance slump, enticing XP to go public. Yet, Martin Escobari-an XP board member and partner at General Atlantic, the firm that owned 49% of the company by then-felt XP should explo...Starting at €8.20
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The Employer-Led Health Care Revolution
McDonald, Patricia A.; Mecklenburg, Robert S., M.D.; Martin, Lindsay A.Article HBS-R1507B-ELeadership and People ManagementTo tame its soaring health care costs, Intel tried many popular approaches: "consumer-driven health care" offerings such as high-deductible/low-premium plans, on-site clinics, and employee wellness programs. But by 2009 Intel realized that those programs alone would not enable the company to solve the problem, because they didn't affect its root cause: the steadily rising cost of the care employees and their families were receiving. Intel project...Starting at €8.20
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Newell Rubbermaid: Estrategia en transición
Montgomery, Cynthia A.; Kaufman, Rhonda; Winkler, Carole A.Case HBS-713S18StrategyDescribe la transformación de la estrategia a nivel corporativo de la empresa. Comienza por trazar la estrategia que llevó al éxito impresionante Newell Co. durante casi tres décadas. La estrategia consistente internamente altamente integrado se adapta para la fabricación y venta de un género particular de los productos a un determinado tipo de cliente. A mediados de la década de 1990, Newell se encontró con algunos cambios en su entorno competit...Starting at €8.20
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Managing Service Operations
Buell, Ryan W.Teaching Note HBS-620090-EService and Operations ManagementStarting at €0.00
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Management Communication: Complete Online Course, Teaching Note
Ellet, WilliamTeaching Note HBS-4338-ETeaching Note for Product # 4337Starting at €0.00
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Transforming Customer Engagement in Service Operations
Buell, Ryan W.Teaching Note HBS-620089-EService and Operations ManagementStarting at €0.00
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Delivering Personally on Responsibility, Module Note- Instructors
Margolis, Joshua D.Teaching Note HBS-409093-ELeadership and People ManagementInstructor's guide - not available for classroom use. How can individuals equip themselves to exercise leadership in the face of moral adversity? This six-session module aims to prepare students to meet moral responsibility when it is simultaneously most essential and most difficult. Moral adversity refers to situations in which a person confronts a pressing moral responsibility-to oppose wrong-doing, aid others in desperate need, or stand up for...Starting at €0.00
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Winning Results with NPS: Ten "Net Promoter" Success Stories--How Forward-Thinking Companies Thrive in a Customer-Driven World
Reichheld, Fred; Markey, RobBook Chapter HBS-8583BC-EWhy do companies adopt the Net Promoter system, and what happens when they do? Where does the journey toward customer centricity take them? In this chapter, world-renowned expert on loyalty economics Fred Reichheld and his Bain colleague Rob Markey tell the stories of ten companies--some with marquee names, some you've never heard of--that realized transformative results as they put this powerful, actionable measure of customer relationship healt...Starting at €8.20