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Stefanini and the Digital Revolution: Transforming and Being Transformed (Portuguese Version)
Monteiro, L. Felipe; Rozman, GabrielCase INSEAD-6328PT-PPStrategyThirty years after being founded by CEO Marco Stefanini, Stefanini is one of the largest providers of ICT services in Latin America. Unlike most Brazilian (and Latin American) companies, Stefanini has focused on international markets for many years. As a truly global company with presence in 41 countries it is one of the most globalized companies in Brazil, with 21, 200 employees and over US$800 million in revenues. In 2017, Stefanini is helping ...Starting at €8.20
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Abengoa, S.A. Should capital be increased in mid-2015 (Portuguese version, Portugal)
Suárez, José LuisCase F-925-PPAccounting and Control, Business Ethics and Corporate Social Responsibility, FinanceIn mid-2015, Abengoa, S.A. was highly indebted, in the opinion of both management and external analysts. A plan was launched to limit new investments and sett assets that were not performing. The level of debt was the result of a change in strategy with regards to the previous decade, from being an engineering services company to investing in infrastructure projects. Abengoa continued to do engineering, but mostly, at the time of writing, for the...Starting at €8.20
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Solaris: How Can I Help You? (Portuguese Version, Portugal)
Calleja, Ricardo; Blázquez, DavidCase BE-206-PPBusiness Ethics and Corporate Social Responsibility, Decision Analysis, Information TechnologiesHelen Romm, CEO and co-founder of Solaris, a multinational technology company dedicated to internet-related products and services, faces the difficult decision of whether to go ahead with the commercialization of Mena, the voice-controlled intelligent personal assistant service by Solaris. Some managers have expressed concern that the assistant "records" the voice of users, fearing possible privacy conflicts. Despite the fact that Solaris' Mena p...Starting at €8.20
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Raunchy E-mails, Too much Drinking and Dirty Dancing: A trilogy of sexual harassment cases across personal freedom, respect and decency (Portuguese Version, Portugal)
Vaccaro, AntoninoCase BE-175-PPBusiness Ethics and Corporate Social Responsibility, Decision Analysis"Raunchy E-mails, Too Much Drinking and Dirty Dancing" presents three sexual harassment-related cases which took place in a leading consulting firm, a retail company and a private bank, respectively. In the first case, a group of male consultants prepared an e-mail featuring the name, photo and department affiliation of about 12 female colleagues and asking other people to evaluate the attractiveness of each photo in order to obtain a "top ten"...Starting at €8.20
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Jeffrey Skilling, Bernie Madoff the Monster & the Other Smartest Guys of the Room (Portuguese Version, Portugal)
Vaccaro, Antonino; Ramus, TommasoCase BE-180-PPBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThe case "Jeffrey Skilling, Bernie Madoff & the Other Smartest Guys in the Room" presents two micro cases that describe some critical situations associated with the bankruptcies of Enron and Bernard L. Madoff Investment Securities in 2001 and 2008, respectively. The first micro case focuses on factors affecting the behavior of Arthur Andersen's managers and employees in the Enron scandal, while the second micro case describes variables leading th...Starting at €8.20
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Corporate Mobsters: Innocent Monsters, Real Gangsters or Both?: How managers, teams and corporations can drive you crazy (Portuguese Version, Portugal)
Vaccaro, AntoninoCase BE-179-PPBusiness Ethics and Corporate Social ResponsibilityThe document "Corporate Mobsters: Innocent Monsters, Real Gangsters or Both?" presents three cases related to mobbing behavior performed by a top manager, a group and the top management of a multinational firm, respectively. The objective is to discuss mobbing in the workplace and ex ante and ex post strategies to prevent and fight it.Starting at €8.20
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The DIA of Tomorrow: Can New Ownership Turn Around the Business? (Portuguese Version, Portugal)
Calleja Corujedo, Luis Manuel; Elvira Rojo, Marta; Proaño Vicente, Ángel; Sastre Boquet, IsaacCase SM-1712-PPCorporate Governance, StrategyIn 2019, seven years after its IPO, DIA, the third largest supermarket chain in Spain in sales, was going through the most notable crisis in its history. That year they had narrowly avoided a situation of technical bankruptcy, thanks to the intervention of LetterOne, the investment fund of Russian tycoon Mikhail Fridman who, after a long, complex, and controversial takeover, had become the largest shareholder in the company. One of LetterOne's fi...Starting at €8.20
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Omnichannel Strategy at Camper (Portuguese version, Portugal)
Martínez de Albéniz, VictorCase P-1174-PPService and Operations ManagementMiguel Fluxá, CEO of Camper, had just returned from a visit to a customer, who, in addition to selling Camper shoes, was delivering clothing from store to online customers. He found it to be an inspiring idea. Miguel rushed to see Sito Luis, Chief Commercial Officer (CCO) of Camper, to ask him whether it would be possible to connect Camper.com orders to stock from the Camper store network worldwide. Sito replied that, in principle, it should be p...Starting at €8.20
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Amazon: Balancing Customer Centricity with Employee Engagement (Portuguese version, Portugal)
Tatge, Larisa; Lago, Alejandro; Ribera, JaumeCase P-1165-PPInnovation and Change, Service and Operations ManagementAmazon defines itself as the most customer-centered company in the world and explains its growth in various sectors as a way to offer more value to its customers. "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online," according to Amazon's mission statement. This case presents how Amazon has grown quickly, and how it aims to balance this rapi...Starting at €8.20
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Building Emotional Capital for Strategic Renewal: Nissan (1999-2002) (Portuguese Version)
Quy, HuyCase INSEAD-5195PT-PPAccounting and ControlNissan was in a disparate situation, facing huge debts, losses, producing good, albeit ordinary, vehicles. How did Carlos Ghosn and the French team manage to make significant changes in a company deeply imbued with Japanese culture, known for being nationalistic and opposed to major changes? What is Ghosn's way of proceeding to simultaneously cut costs and dramatically spur innovation?Starting at €8.20